Customer Management Jobs
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- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
and growing specialty customer business. Responsible for researching, resolving and responding ... etc. Strives to keep customer satisfaction at the core of every decision and behavior to foster ...
- Not disclosed
- Updated 17/04/2025
- Chaguanas
years of experience in marketing, customer engagement, or database management. • Strong proficiency ... Key Responsibilities: Membership Database Management: • Maintain and update the membership database ...
- Not disclosed
- Updated 27/03/2025
- Trincity
Job Summary: The Group Cash Management Officer is responsible for maintaining optimal cash levels, managing banking relationships, implementing efficient cash management systems, providing expert ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew
sales ability and world class customer service, to consult with them in reaching customized solutions ... to provide options that fulfill customer needs in response to inquiries, requests and requirements ...
- Not disclosed
- Updated 01/04/2025
- St. John
rates, and customer satisfaction. Adjust promotional and seasonal pricing to maximize profitability under tight deadlines. Revenue Management: Lead the optimization of revenue across market segments ...
- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
ability and world class customer service, to consult with them in reaching customized solutions ... /Bachelor's Degree. Minimum 5 CSEC passes Minimum 1+ years' work experience in a customer oriented ...
- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
to enhance customer satisfaction. Develop good product knowledge and use it to resolve issues Maintain ... Assist applicants with verifying eligibility and processing of loan request. KEY RESPONSIBILITIES ...
- See description
- Updated 17/04/2025
- St. Augustine/Valsayn
Job Opportunity RESTAURANT MANAGEMENT TRAINEE – OPERATIONS (PERMANENT) Sector: Restaurant (Fast ... , including food, beverage, supply, utility and labor costs • Train in handling customer complaints ...
- See description
- Updated 25/03/2025
- Turks and Caicos Islands
WATERLOO HOTEL MANAGEMENT LTD We are seeking to employ, suitably qualified and experienced ... command of the English language, written and oral, strong communication and excellent customer service ...
- Not disclosed
- Updated 24/03/2025
- St. Michael
and Responsibilities • Prepares, posts, verifies, and records customer or student payments and transactions ... invoices to customers. • Maintains and updates customer files, including name or address changes, mergers ...
- Not disclosed
- Updated 24/03/2025
- St. Michael
in cross-departmental customer service. • Conducts an initial interview with prospective delegates ... situations. • Proven track record of success in a customer-facing role, with demonstrated ability ...
- Not disclosed
- Updated 24/03/2025
- St. Michael
for management; makes recommendations for asset utilization and expenditure control. • Prepares required ... degree of accuracy. • Strong customer service skills. • High integrity and consciousness. • Ability ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew / St. Catherine / St. James
experience in client management; Customer Service experience is beneficial, but the candidate ... About this role: The Client Management Specialist supports the daily operations of the Voice ...
- Not disclosed
- Updated 25/03/2025
- Bridgetown
of Customer Experience & Success Operations Key Responsibilities: Operational Management: Oversee daily ... and improve processes. Customer Interaction Management: Handle escalated customer inquiries ...
- Not disclosed
- Updated 25/03/2025
- Bridgetown
customer journey. Customer Experience Management: Oversee the customer service and support teams ... service management. Certification in customer experience management (e.g., CCXP) or operations ...
- Not disclosed
- Updated 17/04/2025
- Tunapuna/Piarco
and management of the Customer Experience teams to maintain customer relationships, resolve customer queries ... who have reached out on social media; and Oversees CAL bespoke Customer Relationship Management ...
- Not disclosed
- Updated 25/03/2025
- Bridgetown
and best practices in customer success management. Identify opportunities for improving customer success ... in Barbados. Certification in customer success management or related fields. Working Conditions ...
- See description
- Updated 17/04/2025
- St. Catherine
, into the Customer Relationship Management (CRM) or other similar tools used. Follow s up and communicate s ... us. SUMMARY In this role, Customer Service Representatives are responsible to provide first-in-class ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
problematic customer issues to management according to standard operating procedures Properly document ... located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
customer expectations. Ensure that targets are delivered through people management, performance review ... . Now hiring for our Montego Bay Office: CUSTOMER SERVICE SUPERVISOR (CALL CENTER) JOB OBJECTIVE ...
- Not disclosed
- Updated 27/03/2025
- Kingston and St. Andrew / St. Catherine
Assistant Customer Service Manager This position is responsible for monitoring the performance of Customer Service Agents and employing the necessary corrective/motivational action in order to ensure ...
- Negotiable
- Updated 14/04/2025
- Chaguanas / San Juan/Barataria
The Customer Service Associate (CSA) works in support of the store management team to facilitate ... of the store including food preparation, cash register duties, customer service, general housekeeping ...
- See description
- Updated 10/04/2025
- Kingston and St. Andrew
inspections for real estate and property management partners. Position Summary: As a Customer Service ... Customer Service Representative Location: On-site (Kingston, Jamaica) Workplace: AWOS Office – 19 ...
- 25000 - 35000
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global ... Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ...
- Not disclosed
- Updated 21/03/2025
- Hanover / St. James / Westmoreland
career? If so, apply now for an instant interview! We are offerring Customer service position PAID ... . Essential Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback ...
- Not disclosed
- Updated 11/04/2025
- St. James / Westmoreland / Hanover
management ticketing system Act as the escalation point of contact within the HR Service Center ... the HR Filing and sorting of personnel files for Jamaica, US and Canada Proficiency in Case Management ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
Escalate problematic customer issues to management according to standard operating procedures Properly ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
career? If so, apply now for an instant interview! We are offerring Customer service position PAID ... . Essential Duties and Responsibilities: Responds promptly to customer needs; Solicits customer feedback ...
- 25000 - 35000
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
rely on its vast expertise in customer care management. Continuum Global Solutions leverages world ... Job Title: Customer Service & Sales Representative – Chat Support At Continuum Global Solutions ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum ... Customer Care Representative Position Location: This position requires to work onsite located at 1 ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
! If you have customer service, sales, or collection experience apply today or come over and talk to us at 1 Mangrove ... with Nurse, Doctor & Counselor on site Management Training Program Onsite banking options ...
- Not disclosed
- Updated 14/04/2025
- Kingston and St. Andrew
, site identification and evaluation and zones analysis. - Customer technical communication and internal organization, project management and be able to independently communicate with customers ...
You are required to do Drug Screening onsite • Recommend potential products or services to management by collecting customer information and analyzing customer needs • Resolve product or service problems ...
- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...
- Not disclosed
- Updated 20/03/2025
- Kingston and St. Andrew
management to add value to change management, advocating for the customer. Supports new product ... management of touchpoints, not limited to customer service Owns the Analysis ...
- Not disclosed
- Updated 07/04/2025
- Tunapuna/Piarco
JOB PURPOSE: Responsible for providing strategic and operational management in which an operating ... customer service delivery and activities aligned with Quality systems and International Brand Standards ...
- Negotiable
- Updated 03/04/2025
- Clarendon / Kingston and St. Andrew / St. Catherine
operations, ensuring top-tier customer satisfaction, efficient servicing and installations, timely resolution of complaints, and effective management of warranty claims. This role plays a vital part ...
- Negotiable
- Updated 17/04/2025
- Port-of-Spain
Maintain inventory of basic service parts for popular models Customer Service and Operations Management ... Responsibilities : • Supervision, Teamwork and Workflow Management : • Lead the team ensuring ...
- See description
- Updated 16/04/2025
- Port-of-Spain / San Fernando
, managing finances, handling customer complaints, and ensuring adherence to safety and health regulations The manager provides a quality product and customer service experience that delivers total ...
- See description
- Updated 17/04/2025
- Castries / Georgetown / Turks and Caicos Islands
is responsible for oversight of the market’s operations with a view to maximising earnings and the customer ... consistently high levels of customer service in a cost-effective manner while delivering the revenues ...
- See description
- Updated 03/04/2025
- St. Catherine
leader in Business Process Management and Customer Experience Optimization , is hiring passionate ... ). ✔️ Customer Service Rockstar – Previous experience in Sales/Customer Service (6 months). ✔️ BPO/Call ...
- See description
- Updated 17/04/2025
- Bridgetown
management, tenant relations, and compliance, ensuring the overall efficiency and value retention ... all tenant and/or customer complaints in FM Software. Assist with the hiring and evaluation ...
- Not disclosed
- Updated 17/04/2025
- Hanover / Kingston and St. Andrew / St. James
of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...
- Not disclosed
- Updated 15/04/2025
- St. James / Trelawny / Westmoreland
inspections to maintain high standards in safety, hygiene, and customer service. Investigate customer ... Management. Proven experience in operations management, preferably within the aviation catering ...
- Not disclosed
- Updated 15/04/2025
- Trelawny
leadership, management, and customer relationship skills. Training in petroleum safety and compliance ... for excellence and customer service, we want you on board! Key Responsibilities: Oversee daily operational ...
- Not disclosed
- Updated 14/04/2025
- Hanover / Westmoreland / Trelawny
, emailing) on customer's delinquent accounts while also providing assistance to customers regarding ... , and the ability to multitask. Skills and Requirements: 2+ years of customer/collections support ...
- Not disclosed
- Updated 03/04/2025
- Hanover / St. James / Westmoreland
, emailing) on customer's delinquent accounts while also providing assistance to customers regarding ... , and the ability to multitask. Skills and Requirements: 2+ years of customer/collections support ...
- See description
- Updated 26/03/2025
- Chaguanas / Port-of-Spain / San Fernando
The Senior Private Banker develops excellent customer service standards and ensures compliance ... . Responsibilities • Maintain the confidentiality of both customer and bank information to protect ...
- Not disclosed
- Updated 14/04/2025
- Kingston and St. Andrew
platforms, fielding customer calls and helping any other customer facing daily tasks required. Responsibilities: Be a primary contact for customer inquiries about our eCommerce capabilities Provide ...
- Not disclosed
- Updated 16/04/2025
- Port-of-Spain
Key Responsibilities Assists in achieving daily targets (customer satisfaction, employee management ... to requirements and advising management on corrective actions. Assists with the preparation of daily, weekly ...
- Not disclosed
- Updated 02/04/2025
- St. Michael
trends, customer needs, and industry insights to drive business growth. Develop pricing strategies that balance profitability with customer satisfaction. Commercial Management Prepare annual sales ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew
years’ experience in Customer Service or Human Resources. Bachelor’s Degree in Business Management, Marketing, Customer Service or Human Resource Management. Have natural passion and disposition ...
- Not disclosed
- Updated 03/04/2025
- Chaguanas / Port-of-Spain
center representatives to respond to customer questions and complaints and troubleshoot problems ... reporting analysis and metrics management Offers new ideas and suggestions for improvement ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew
of spare parts. Inventory management. -Provide first class assistance to customers & staff members. 4 ... parts. -Assist with processing of quotes, sales and after-sales services in response to customer ...
- Not disclosed
- Updated 25/03/2025
- Bridgetown
, redefining business facilitation. Key Responsibilities Lead Strategy Lead the transformative customer first ... of Business Barbados and guide the business towards long-term success in delivering ‘world class customer ...
) on customer's delinquent accounts while also providing assistance to customers regarding their contracts ... , and the ability to multitask. Skills and Requirements: 1+ years of customer/collections support experience ...
- Not disclosed
- Updated 08/04/2025
- San Fernando / Couva/Point Lisas
will be responsible for: Office Management : Organize and maintain the office environment, ensuring that supplies are stocked and equipment is functioning properly. Customer Service : Assist customers ...
, while also providing exceptional customer service to our staff. Key Responsibilities: - Manage and supervise ... operations and exceptional customer service - Develop and manage budgets for facilities maintenance ...
- See description
- Updated 14/03/2025
- Clarendon / Manchester / St. Ann
per customer ratio Grow existing customer base within assigned territory by actively seeking new clients. Provide management with timely feedback on customer performance Update on new opportunities, market ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew / St. Catherine / St. James
We are seeking an experienced Talent Acquisition Coordinator with a strong management background to oversee talent acquisition, onboarding, vendor relationships, and change management. The ideal ...
- Not disclosed
- Updated 17/04/2025
- Chaguanas
storage Verifying with receiving customer that all goods received are according to correct quantity ... when necessary Any other duties assigned to you at Management’s discretion Minimum Qualifications ...
- Not disclosed
- Updated 07/04/2025
- Kingston and St. Andrew
, and management resources, to assist them in successfully securing new business revenue from their customer ... management. Each of the named accounts the Strategic Account Manager works ...
- See description
- Updated 16/04/2025
- Port-of-Spain
. This role combines QA testing, technical support, application configuration, database management, and project management to deliver exceptional service and solutions. Key Responsibilities: Quality ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...
- Not disclosed
- Updated 10/04/2025
- St. James / Westmoreland
of employed technicians, contractors, strategic partners, and vendors toward a facility management plan ... properties and assets and major equipment within the portfolio. Establish a strong customer service ...
- 30000 - 40000
- Updated 24/03/2025
- British Virgin Islands
on performance metrics, customer satisfaction, and operational efficiency for management review ... specials, promotions and special events that enhance customer experience. Assist the General Manager ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew / St. Catherine
terms and methods when right party is reached Respond to customer queries and take appropriate action ... through our client portal Adhere to FDCPA laws follow up with delinquent customer through emails ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew / St. Catherine
to management. Informing existing and potential customers of product features and benefits and resolving customer complaints. You should also be able to create and present persuasive sales proposals ...
- Negotiable
- Updated 11/04/2025
- Tobago
satisfaction, staff management, and business growth. The ideal candidate will be a strong leader ... Responsibilities: Operational Management: Work closely with all department managers to ensure smooth ...
- See description
- Updated 17/04/2025
- Arima/Sangre Grande
and selling products, ensuring customer satisfaction, and meeting the organization’s sales objectives. Principal Responsibilities: Deliver exceptional customer service while building and maintaining ...
- Not disclosed
- Updated 11/04/2025
- Georgetown
by providing efficient management and guidance. Ensures compliance by staff of company and departmental policies and procedures. Maintains and supports effective staff and customer relations. Education ...
- Not disclosed
- Updated 14/04/2025
- St. Ann
and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...
- Not disclosed
- Updated 08/04/2025
- Chaguanas
operations, through the efficient management of service levels, queues, operational risk. Establish work schedules and procedures (documented) to support efficient management of daily processes. People ...
- See description
- Updated 16/04/2025
- San Juan/Barataria
DEPARTMENT: Category Management JOB TITLE: Category Analyst – Food & Beverage (SuperPharm) POSITION ... product ranges alongside Category Teams that align to the customer profiles of SuperPharm and Presto ...
- Not disclosed
- Updated 10/04/2025
- D'Martin/Chaguaramas / Port-of-Spain / San Juan/Barataria
Job Summary Responsible for guiding and developing our Customer Service Team Members ... at all times. Proper Inventory Management, stock is rotated according to established guidelines. Ensure ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
team to ensure seamless inventory management and timely order fulfillment. Additionally ... and enhance customer engagement. He/She will lead, train, and support the telesales team to achieve sales ...
- See description
- Updated 15/04/2025
- British Virgin Islands
in this role, you will need to have excellent communication skills, exceptional time management ... the client service team, providing guidance, coaching, and mentoring to ensure excellent customer service ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew / St. Catherine / St. James
, we provide on-demand customer service for brands and tech companies 24/7, every day of the year—including ... with team members to improve service delivery and knowledge-sharing. ✅ Ensure a positive customer ...
- See description
- Updated 14/04/2025
- Chaguanas / San Fernando / San Juan/Barataria
Requirements: Minimum 5 CSEC/CXC passes. Skills: Sales and/or customer service Self-motivated and results-oriented person Positive attitude and desire to contribute Organizational and time management ...
- Not disclosed
- Updated 25/02/2025
- Hanover / St. James / Westmoreland
in Tourism & Hospitality Management. - Be able to motivate the team to meet the company’s monthly sales ... and professionally with clients and coworkers - Possess excellent customer service skills - Be able ...
- Not disclosed
- Updated 15/04/2025
- Port-of-Spain
processing of New Business transactions. JOB RESPONSIBILITIES: 1. Case Management • Manage ... timeframe. • Submit statistical information for use to Branches/Agents, Leader/Management ...
- Not disclosed
- Updated 18/03/2025
- Kingston and St. Andrew
the day‑to‑day operation of the billing process, to involve liaison with the Customer and Order Management ... inquiries from customer service & collections teams from customer payment activities Transfer ...
- Not disclosed
- Updated 18/04/2025
- St. James
to new hires, supervisors and management staff. The trainer is also responsible for professional development, on-going training and customer service training of staff members. Essential Functions ...
- Not disclosed
- Updated 11/03/2025
- St. James / Trelawny / Westmoreland
customers. Solution-orientated with the ability to troubleshoot and handle customer complaints effectively by giving “world-class customer service” with the intent of client retention and maintaining ...
- Not disclosed
- Updated 15/04/2025
- St. Augustine/Valsayn / Trincity / Tunapuna/Piarco
-- specifically, support better management reporting, information flow and management, business process and organizational planning. Overseeing management and increasing the effectiveness and efficiency ...
connections and market research to generate leads Account Management & Customer Success Manage ... , cybersecurity, enterprise software, and hardware solutions. Develop a deep understanding of customer ...
customer service skills, an outgoing personality with excellent communication skills and the willingness ... leading companies, bringing solutions and enhancing customer experience during each interaction ...
- Not disclosed
- Updated 10/04/2025
- Grand Cayman / Georgetown / Port-of-Spain
center workforce management functions, including forecasting, scheduling, and optimizing the performance of our omni-channel agents. You will work closely with senior management and clients to ensure ...
- See description
- Updated 08/04/2025
- Bridgetown
, and electronics, dedicated to providing exceptional products and customer experiences. We are committed ... as appropriate to ensure high levels of accuracy. Generate and analyze stock management reports, taking ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
to customers * Escalate problematic customer issues to management according to standard operating procedures ... and procedures (including daily weekly and monthly sales targets and Net Promoter customer ...
- See description
- Updated 14/04/2025
- Kingston and St. Andrew
customer issues with speed and professionalism to enhance satisfaction and loyalty. Trade Marketing Plan ... with marketing teams to develop promotional materials tailored to customer needs. Monitor and analyze ...
- Not disclosed
- Updated 08/04/2025
- Couva/Point Lisas / Debe/Penal/Siparia / San Fernando
customer satisfaction and inventory control. Key Responsibilities: Inside Checkpoint Duties: Cross-check customer receipts against items being taken out of the store. Verify that the number, type ...
- Not disclosed
- Updated 11/04/2025
- Kingston and St. Andrew / St. Catherine
etc) Develop and implement creative marketing strategies to drive customer engagement, exposure and sales. Collaborate with cross-functional teams (Customer Care, HR, COO), to align marketing efforts ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew / Manchester / St. Catherine
track record of customer relationship building Have excellent time management skills A team player ... Duties and Responsibilities Includes: Building and maintaining healthy customer relationships ...
- Negotiable
- Updated 28/03/2025
- Kingston and St. Andrew
university in Food Service Management, Hotel and Restaurant Management, Hospitality, Business Administration, or related major; at least 3 years management experience in the food and beverage, culinary ...
- Not disclosed
- Updated 11/04/2025
- St. James
in enhancing customer relations and monitoring customer processes to ensure customer satisfaction ... Management/Management Studies At least 2 years’ experience in a supervisory capacity, with experience ...
- Not disclosed
- Updated 09/04/2025
- St. James
required. Assisting management in achieving profit targets on service and parts sales whilst ... customer satisfaction. Ensuring that all service invoices are processed correctly and monies collected ...
- Not disclosed
- Updated 26/03/2025
- Arima/Sangre Grande
Management Build and maintain strong relationships with key clients, including developers, contractors, architects, and other stakeholders. Project Pipeline Management Oversee and manage the project sales ...
- Not disclosed
- Updated 11/04/2025
- St. James
in a similar environment. Required Skills and Specialised Techniques: Good customer networking skills Good negotiation skills Good time management skills Good interpersonal skills Responsibilities and Duties ...