Customer Experience Jobs
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- Not disclosed
- Updated 25/03/2025
- Bridgetown
, redefining business facilitation. Job Title: Head of Customer Experience Operations & Customer Success ... and execute strategies to enhance the overall customer experience, customer journey and operational ...
- Not disclosed
- Updated 17/04/2025
- Tunapuna/Piarco
JOB SUMMARY: The Executive Manager, Customer Experience reports to the Chief Operations Officer ... media, mobile apps and other technology, to optimise customer experience; Builds and maintains ...
- Not disclosed
- Updated 25/03/2025
- Bridgetown
, redefining business facilitation. Job Title: Customer Experience & Operations Manager Reports To: Head of Customer Experience & Success Operations Key Responsibilities: Operational Management: Oversee daily ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...
- Not disclosed
- Updated 20/03/2025
- Kingston and St. Andrew
: The Customer Experience Manager (B2B) reviews, monitors and analyzes interactions ... > The Customer Experience Manager brings to life the market vision for Digicel Business ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew
years’ experience in Customer Service or Human Resources. Bachelor’s Degree in Business Management ... Join our team as a People Experience Manager and play a key role in shaping a workplace ...
- Not disclosed
- Updated 24/03/2025
- Port-of-Spain
receivable transactions and managing customer invoices Experience with high volume processing ACCA ... Associate - Accounts Receivable Experience The BLEWSTREAM Ecosystem is expanding—join ...
- Not disclosed
- Updated 16/04/2025
- Port-of-Spain
Associate - Accounts Payable Experience The BLEWSTREAM Ecosystem is expanding—join us as we create ... Collaborating with the finance team to resolve discrepancies Providing excellent customer service ...
- Not disclosed
- Updated 16/04/2025
- Port-of-Spain
to strengthen and grow our ecosystem with like-minded individuals. Team Lead - Collections Experience Key ... with other departments, such as finance and customer service, to resolve issues and improve overall collections ...
- Not disclosed
- Updated 08/04/2025
- Hanover / St. James / Westmoreland
Customer Experience Associates to work onsite in MBJ (Must be available to work up to 11PM ... in transaction processing, automation, analytics and constituent experience. We work ...
- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
and regulations as required.. We require that you have: 1 year BPO customer service experience Minimum High School Diploma Preferred 3 CXC/GCE subjects, including English Language or Customer service ...
- 0 - 10000
- Updated 16/04/2025
- Arima/Sangre Grande
Role Description: Provide administrative support Process customer orders Follow up on orders ... Basic proficiency in MS Office Prior experience in an office setting (an asset) ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ... for advancement and promotion Duties and Responsibilities: Respond to customer inquiries (via telephone ...
- See description
- Updated 07/04/2025
- Mt.Hope/Curepe / Port-of-Spain / San Juan/Barataria
contacts and create a positive experience for each customer by understanding and addressing ... A Certification in Computer Literacy would be considered an asset Customer service experience ...
- See description
- Updated 24/03/2025
- Arima/Sangre Grande / San Juan/Barataria / Tunapuna/Piarco
contacts and create a positive experience for each customer by understanding and addressing ... A. Certification in Computer Literacy would be considered an asset Customer service experience ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- Not disclosed
- Updated 27/03/2025
- Kingston and St. Andrew / St. Catherine
and issue corrective services to address customer complaints. Qualifications, Experience ... at least two years’ experience in customer service, preferably in a call centre. Required to work ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
and/or Customer Service experience is required. REQUIRED COMPETENCIES OF ALL SUPERVISORS: Strong mentoring ... . Now hiring for our Montego Bay Office: CUSTOMER SERVICE SUPERVISOR (CALL CENTER) JOB OBJECTIVE ...
- Not disclosed
- Updated 25/03/2025
- Kingston and St. Andrew / St. Catherine
via phone and ticketing system. Requirements: At least 6 months Customer Service experience, preferably ... questions; offering assistance. Accomplishes Customer Service and organization mission ...
- Not disclosed
- Updated 25/03/2025
- Bridgetown
in Business, Marketing, Communications, or a related field. Proven experience as a Customer Success Manager ... , redefining business facilitation. Job Title: Customer Success Manager Reports To: Head of Customer ...
- See description
- Updated 10/04/2025
- Kingston and St. Andrew
of new Tier 1 agents. Key Qualifications: 1+ year experience in customer service, BPO ... Customer Service Representative Location: On-site (Kingston, Jamaica) Workplace: AWOS Office – 19 ...
- Negotiable
- Updated 14/04/2025
- Chaguanas / San Juan/Barataria
and other related functions. The CSA ensures an exceptional customer experience that supports ... The Customer Service Associate (CSA) works in support of the store management team to facilitate ...
- 25000 - 35000
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
Montego Bay, Jamaica. At Continuum Global Solutions, our vision is to be the leader in customer experience ... CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ...
- Not disclosed
- Updated 20/01/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
an exceptional experience for the provider/member by using professional customer service techniques ... customer service/consulting techniques and enabling members to perceive value in the service 4 ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
education preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent ... Job Description Title: Customer Service Representative East/West Role: As a dynamic and customer ...
- Not disclosed
- Updated 21/03/2025
- Hanover / St. James / Westmoreland
English) or 6 Months of Customer Setvice Experience or Customer Service Certificate from Heart ... career? If so, apply now for an instant interview! We are offerring Customer service position PAID ...
- Not disclosed
- Updated 09/04/2025
- Kingston and St. Andrew / St. Catherine
Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ... policies and procedures. Customer Service & Sales Associate is responsible for delivering our vision ...
- Not disclosed
- Updated 17/04/2025
- St. James
Radius Global Solutions, located in Freeport, St. James, is seeking customer service ... by exhibiting a conversational tone, building rapport, and providing empathy to ensure positive customer ...
- Not disclosed
- Updated 17/04/2025
- Kingston and St. Andrew / St. Catherine
Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ... and match their advantages to customer needs Must be able to handle multiple projects simultaneously ...
- Not disclosed
- Updated 11/04/2025
- St. James / Westmoreland / Hanover
What are the must-have qualifications (education, certifications, experience)? 2-3 years in Service Delivery or Call Center Operations ... Job Role & Responsibilities Manage inbound and outbound calls, ensuring timely and accurate ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- 25000 - 35000
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
, our vision is to be the leader in customer experience by connecting the right people with innovative ... while ensuring each customer receives a high-quality experience that meets service standards ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
English) or 6 Months of Customer Setvice Experience or Customer Service Certificate from Heart ... career? If so, apply now for an instant interview! We are offerring Customer service position PAID ...
- Not disclosed
- Updated 15/04/2025
- St. James
/chats/emails within a timely manner, ensuring the best customer service. • Analyze, research ... Requirements Minimum Education: High school diploma or GED required Minimum Experience: 1 year call ...
- Not disclosed
- Updated 16/04/2025
- Hanover / St. James / Westmoreland
. Minimum of 2 years current related experience in a customer care environment or inside sales ... and growing specialty customer business. Responsible for researching, resolving and responding ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
in customer experience by connecting the right people with innovative solutions to deliver outstanding ... of 6 months of call center experience Strong verbal communication Customer focused personality ...
- Not disclosed
- Updated 05/04/2025
- Kingston and St. Andrew / St. James
while achieving sales targets. Minimum of two years experience in sales and customer service ... Job Opportunities Customer Service Representative (Inhouse Retail Sales) KINGSTON & MONTEGO BAY ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
is to be the leader in customer experience by connecting the right people with innovative solutions to deliver ... with comprehensive training programs that equip you with the skills to excel in customer service and sales ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew / St. Catherine / St. James
Experience with online platforms (CRMs , Zendesk, Slack) Own a fully-functional laptop High-speed, reliable internet connection Ability to type 40-45 wpm (data entry experience a plus) Keen ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic ... listener and help resolve customer inquiries Provide a meaningful and positive experience ...
- See description
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine
experience in customer service, ideally within the banking or financial services sector. Strong ... Advance Your Career as a Customer Service Representative. Wage $500/Hr Hinduja Global Solutions ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
TP offers Compensation aligned with Experience...build your career with us today! If you have customer service, sales, or collection experience apply today or come over and talk to us at 1 Mangrove ...
- Not disclosed
- Updated 14/04/2025
- Kingston and St. Andrew
1.RF Engineer (Onsite) Job Responsibilities 1. Improve and optimize network experience, including ... , site identification and evaluation and zones analysis. - Customer technical communication and internal ...
customer experience and possessing good negotiation skills. • Effective Organizational Skills ... a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice. • Candidate ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
is to be the leader in customer experience by connecting the right people with innovative solutions ... every customer feels valued and understood while guiding them towards solutions that enhance their experience ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting ... that align with customer needs, showcasing how they can enhance their mobile experience. Close Sales ...
- Negotiable
- Updated 09/04/2025
- St. James
. Your role will be instrumental in maintaining customer satisfaction and enhancing user experience. Provide ... communication skills (written & verbal) Experience in customer service, technical support, or helpdesk ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
experience; Knowledge in Customer Service and experience in handling confidential customer ... impact on our customers, build lasting relationships, and provide an experience that is simple, fast ...
- Not disclosed
- Updated 15/04/2025
- St. Ann
Join Team Awesome! Come for the job, stay for the career! We are currently seeking Onsite Customer Service Agents – No Experience is required. We want to hear from you if you can answer "yes ...
- Not disclosed
- Updated 25/03/2025
- Kingston and St. Andrew / Portland
: Previous hospitality or butler experience is a plus. Excellent interpersonal and customer service ... with clean record. Security experience is a plus. Strong customer service skills. Line Chef (Full-Time ...
- See description
- Updated 03/04/2025
- St. Catherine
leader in Business Process Management and Customer Experience Optimization , is hiring passionate ... ). ✔️ Customer Service Rockstar – Previous experience in Sales/Customer Service (6 months). ✔️ BPO/Call ...
- Negotiable
- Updated 03/04/2025
- Clarendon / Kingston and St. Andrew / St. Catherine
operations, ensuring top-tier customer satisfaction, efficient servicing and installations, timely ... in building long-term customer relationships and reinforcing our commitment to quality and reliability ...
- Not disclosed
- Updated 12/02/2025
- San Juan/Barataria
Technology would be an asset. Previous sales experience. Previous experience in a customer service ... in keeping with Amplia’s Customer Service Philosophy. Accurately record prospect information ...
- Not disclosed
- Updated 17/04/2025
- Hanover / Kingston and St. Andrew / St. James
of reward and recognition programs. Job Requirements: Strong positive customer service orientated. Excellent computer navigation skills. Excellent listening skills with the ability to acknowledge customer ...
- Not disclosed
- Updated 12/04/2025
- Kingston and St. Andrew / St. James
Are you a motivated and experienced professional who thrives in a dynamic, fast-paced customer ... role in delivering exceptional customer service and in delighting our customers. If you have a passion ...
- Not disclosed
- Updated 31/03/2025
- Kingston and St. Andrew
At least two years’ experience in a customer service environment Knowledge of Company procedures ... by taking, processing, and fulfilling customer orders, responding to customer enquiries ...
- Not disclosed
- Updated 14/04/2025
- Hanover / Westmoreland / Trelawny
, emailing) on customer's delinquent accounts while also providing assistance to customers regarding their contracts. This role requires previous collections experience, good verbal communication skills ...
- Not disclosed
- Updated 03/04/2025
- Hanover / St. James / Westmoreland
, emailing) on customer's delinquent accounts while also providing assistance to customers regarding their contracts. This role requires previous collections experience, good verbal communication skills ...
- Not disclosed
- Updated 11/04/2025
- Port-of-Spain
Position requires enthusiastic, hardworking with customer service focused. Competitive salary package Minimum 3 years work experience in similar line of work Qualifications/Experience/Skills: 5 CXC O ...
- See description
- Updated 26/03/2025
- Chaguanas / Port-of-Spain / San Fernando
The Senior Private Banker develops excellent customer service standards and ensures compliance ... . Responsibilities • Maintain the confidentiality of both customer and bank information to protect ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew
including grade 1 or 2 in English A. Minimum 1+ years' work experience in a customer oriented and/or sales ... sales ability and world class customer service, to consult with them in reaching customized solutions ...
- Not disclosed
- Updated 15/04/2025
- Trelawny
excellent customer service while exercising accuracy in the handling of cash for the company. SPECIFIC ... the correct fuel type and amount is dispensed as per customer request and according to company policies ...
- Not disclosed
- Updated 05/04/2025
- Kingston and St. Andrew
sales for the company by closing sales deals over the phone and maintaining good customer relationships ... questions to understand customer requirements and close sales. Direct prospects to the field sales team ...
- Negotiable
- Updated 17/04/2025
- Port-of-Spain
realistic customer expectations by explaining repairs, answering questions, and providing updates ... Maintain inventory of basic service parts for popular models Customer Service and Operations Management ...
- See description
- Updated 16/04/2025
- Port-of-Spain / San Fernando
regulations The manager provides a quality product and customer service experience that delivers total ... and ensures a positive customer service experience. JOB REQUIREMENTS: Two to three years high-quality ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...
- Not disclosed
- Updated 31/03/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
of English A. - Three months of customer service experience; technical expertise is a plus. - Strong ... About Startek: Startek is a leading global provider of customer engagement services, delivering ...
- Not disclosed
- Updated 16/04/2025
- Chaguanas
offerings Any other related duties as required by the function QUALIFICATIONS & EXPERIENCE ... . Considerable knowledge in principles and practices of excellent customer service Excellent communication ...
- Not disclosed
- Updated 19/03/2025
- Demerara-Mahaica / Georgetown
field. 3+ years of experience in technical sales, pre-sales, business development, or a related field within the telecommunications industry. Experience and professional certifications ...
- Not disclosed
- Updated 17/04/2025
- Chaguanas
storage Verifying with receiving customer that all goods received are according to correct quantity ... ; Experience and Criteria: Minimum of three CXC passes Must possess a valid Driver's Permit ...
- Not disclosed
- Updated 17/04/2025
- St. James
customer experience. Monitor collection performance metrics such as collections rate, delinquency ... , and enhance customer experience. Analyze collection data to identify trends and opportunities ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
and online customer behaviour. • Experience with e-commerce platforms, CRM systems, and digital ... website performance, SEO, and digital marketing strategies to enhance user experience and sales ...
- Negotiable
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
experience at another collections agency. Conditions Apply- You must be actively employed at the time ... by the department while employing a high level of professionalism. Respond to customer inquiries ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
in customer service and experience, serving the world’s biggest brands – the ones you love and use every day ... JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point ...
- Not disclosed
- Updated 15/04/2025
- Trelawny
for excellence and customer service, we want you on board! Key Responsibilities: Oversee daily operational ... , in safety, security, and customer service standards to foster loyalty. Conduct semi-annual performance ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew / St. Catherine
terms and methods when right party is reached Respond to customer queries and take appropriate action ... through our client portal Adhere to FDCPA laws follow up with delinquent customer through emails ...
- 100000 - or more
- Updated 08/04/2025
- Kingston and St. Andrew
from initial stage to delivery and collection. Build customer relationships with the ability to identify customer needs; negotiate effectively, and close sales. Manage customer complaints to resolution ...
- See description
- Updated 17/04/2025
- Arima/Sangre Grande
’ experience in Customer Service and Sales. Minimum of five (5) CXC/GCE O' Level passes ... and selling products, ensuring customer satisfaction, and meeting the organization’s sales objectives ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
customer service skills. The primary focus of this position will be delivered as a technical expert ... Department • Assess customer’s needs and guide the customer accordingly • Resolve product or service ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
leader in customer service and experience, serving the world’s biggest brands – the ones you love ... JOB SUMMARY We are seeking a detail-oriented and customer-focused Flight Booking Agent to join ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest ... Appliance: amswers customer's inquiries about Home Appliance Division (HAD) products. This position ...
- See description
- Updated 16/04/2025
- Castries / Soufriere / Vieux Fort
, customer service support, and handling cashier-related tasks. The successful candidate will work ... of the finance department. Key Responsibilities Accounting Support Assist with customer billing and invoice ...
- Not disclosed
- Updated 11/02/2025
- San Juan/Barataria
information and maintains listing. Accurately records/receives customer orders and application forms. Achieves sales objectives while providing the highest level of customer satisfaction. Provides relevant ...
, and the ability to multitask. Skills and Requirements: 1+ years of customer/collections support experience ... ) on customer's delinquent accounts while also providing assistance to customers regarding their contracts ...
- Not disclosed
- Updated 17/04/2025
- St. James / Trelawny / Westmoreland
JOIN OUR APRIL VIRTUAL JOB FAIR FOR CUSTOMER EXPERIENCE ASSOCIATES ON WEDNESDAY APRIL 23, 2025 FROM 9:00AM - 2:00PM (VACANCIES ARE IN MONTEGO BAY Location Microsoft Teams (Link will be opened at 9 ...
- Not disclosed
- Updated 14/04/2025
- St. Ann
and exceptional customer service at all times. This includes exercising self-control when dealing with rude ... , as you would be required to document any anomalies that occurs throughout the shift. Required Skills Customer ...
- Not disclosed
- Updated 16/04/2025
- Port-of-Spain / San Juan/Barataria
services. Collects payment from customers and records transactions on customer receipt. Prepares order ... on shelves or racks as needed. Issues or obtains customer signature on receipt for pickup or delivery ...
- Not disclosed
- Updated 03/04/2025
- St. James
Customer Service & Soft Collections Associates Requirements 3 and more CXC's(including Math and English) and CAPE Subjects Recent Graduate of High School or College 2 years experience in Customer ...
- Not disclosed
- Updated 16/04/2025
- St. Augustine/Valsayn
quotes, deal with customer service issues, assist in the management of claims and receivables ... audits for compliance with company policies and procedures Customer Service Timely response to all ...
- Not disclosed
- Updated 17/04/2025
- Kingston and St. Andrew / St. Catherine
solutions in a professional manner to enhance the customer’s experience.. All CNX team members benefit ... Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers ...
- Not disclosed
- Updated 04/04/2025
- Bridgetown / Christ Church / St. Michael
, and ensuring guests have a great dining experience. Requirements: Friendly and customer-focused attitude ... and able to handle busy shifts. Prior experience in hospitality is a plus. Cashier Process customer ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
skills and the ability to pass internal assessments. Minimum of 1 year experience in prior customer ... Responsibilities Provide an elevated level of customer support to our user base via Email and Phone. Responsible ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew / St. Catherine / St. James
, we provide on-demand customer service for brands and tech companies 24/7, every day of the year—including ... with team members to improve service delivery and knowledge-sharing. ✅ Ensure a positive customer ...