As a dynamic and customer-focused professional who will interact with customers to provide information in response to inquiries about all aspects of the services provided by our client to their customer.
If you are looking for a career that will allow you to better partner with customers, so you are a true advisor- look no further! A Retention Sales Representative is responsible for saving and retaining customers who are requesting to disconnect or downgrade service.
The Business Technical Analyst is the go-to resource for providing multi-level support for the Contact Centers, addressing concerns raised via chats, emails, and phone that may have impact to the business operations.
The Inbound Retention Sales Supervisor will oversee sales representatives and ensure that all representatives are meeting standards and guidelines.