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- Not disclosed
- Updated 01/04/2025
- Kingston and St. Andrew / St. Catherine
Call Center Pros Ltd Minimum high school certificate and/or a HEART Certification or equivalent Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ...
- Not disclosed
- Updated 15/04/2025
- St. James
Outbound call campaigns, targeting existing leads in follow-up, past guests and lead lists. • Confirm ... (One Call/One Resolution). • Respond / follow-up to each guest in timely manner – Call/Text/Email/Chats ...
- Not disclosed
- Updated 09/04/2025
- Hanover / St. James / Westmoreland
Get hire and you will have your name in a Raffle to win Great Prizes when you show up for your first day of Training. Walk-in interviews every day. We have brand new programs and a fast track ...
- Not disclosed
- Updated 21/03/2025
- Hanover / St. James / Westmoreland
Get hire and you will have your name in a Raffle to win Great Prizes when you show up for your first day of Training. Walk-in interviews every day. We have brand new programs and a fast track ...
- Not disclosed
- Updated 10/04/2025
- Hanover / St. James / Westmoreland
...
- Not disclosed
- Updated 20/01/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
, personalizing and focusing on adding value to the call 3. Retains existing member through the use of proactive ... and personalizing techniques and by focusing on adding value 5. Resolves problems on the first call ...
- Not disclosed
- Updated 25/02/2025
- Hanover / St. James / Westmoreland
For additional information you may call (876) 953 0006 Only short listed applicants will be contacted ... VACANCIES: SPA MANAGER GIFT SHOP MANAGER The ideal candidates must: -Hold a Bachelors Degree ...
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
- See description
- Updated 15/04/2025
- Hanover / St. James / Westmoreland
& when you are required to call the customer back. Provide troubleshooting support and follow up on customer ... issues on first call Appropriately communicate with upset customers to resolve their inquiries ...
subjects including English is required with a minimum of 6 months call center experience. • No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice. • Candidate ...
- 25000 - 35000
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ... ’ customer care services and call centers have been embraced by top companies worldwide ...
quotas and daily call volume targets. Qualifications: CXC/CSEC-level proficiency in Math and English ... Debt Counselor About the Role: As a Debt Counselor, you'll play a crucial role in recovering ...
- See description
- Updated 02/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
skills Excellent relationship building and rebuttal skills Must be able to work on-site Previous call ... Would you rather have that ONE TIME sign-up bonus or the following? A starting rate of $475 ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew / St. Catherine
and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
. Now hiring for our Montego Bay Office: CUSTOMER SERVICE SUPERVISOR (CALL CENTER) JOB OBJECTIVE ... 2-4 years of Call Center Support level or above experience ( Must have) Strong Soft Sales ...
the average call monitoring score meets or exceeds quality standards Ensure proficiency in all ... as an effective staff Establish and maintain control of inbound calls using a well-organized call ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
of 6 months of call center experience Strong verbal communication Customer focused personality ... Solutions’ customer care services and call centers have been embraced by top companies worldwide ...
- Not disclosed
- Updated 27/03/2025
- Kingston and St. Andrew / St. Catherine
at least two years’ experience in customer service, preferably in a call centre. Required to work ... the importance and impact of First Call Resolution. Knowledge of standard terms and conditions ...
- Not disclosed
- Updated 11/03/2025
- St. James / Trelawny / Westmoreland
situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
with multiple interfaces) Prior call center experience a plus Must be willing to work onsite Must be flexible ... Assist applicants with verifying eligibility and processing of loan request. KEY RESPONSIBILITIES ...
- Not disclosed
- Updated 11/04/2025
- St. James / Westmoreland / Hanover
What are the must-have qualifications (education, certifications, experience)? 2-3 years in Service Delivery or Call Center Operations ... Job Role & Responsibilities Manage inbound and outbound calls, ensuring timely and accurate ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
with our services. Each call is an opportunity to shine and make a real impact ... and overall technical knowledge Experience: Entry-level candidates welcome, with at least 6 months of call ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
their experience with our services. Each call is an opportunity to shine and make a real impact ... months of call center experience or have completed an associate’s degree in lieu of experience ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
their experience with our services. Each call is an opportunity to shine and make a real impact ... months of call center experience or have completed an associate’s degree in lieu of experience ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
their experience with our services. Each call is an opportunity to shine and make a real impact ... months of call center experience or have completed an associate’s degree in lieu of experience ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
their experience with our services. Each call is an opportunity to shine and make a real impact ... months of call center experience or have completed an associate’s degree in lieu of experience ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
their experience with our services. Each call is an opportunity to shine and make a real impact ... months of call center experience or have completed an associate’s degree in lieu of experience ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
while guiding them towards solutions that enhance their experience with our services. Each call ... -level candidates welcome, with at least 6 months of call center experience or have completed ...
- 25000 - 35000
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
, with at least 6 months of call center experience or have completed an associate’s degree in lieu ... and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients ...
! Ideal applicants will have a serious, energetic, motivated and driven personality. Prior call center ... We're Hiring in St James!! 3rd Party Debt Collections company in Montego Bay looking to fill ...
- Not disclosed
- Updated 08/04/2025
- Hanover / St. James / Westmoreland
notes and examining each as a specific case. Performs routine call center activities concerning ... Customer Experience Associates to work onsite in MBJ (Must be available to work up to 11PM ...
- Not disclosed
- Updated 04/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
leadership role, preferably within a call center environment. Proven ability to drive sales ... Job Summary: The Sales Performance Manager will be responsible for driving sales performance ...
- Not disclosed
- Updated 21/03/2025
- Kingston and St. Andrew / St. James / Port-of-Spain
For more information, call +256782129014. ... CIVIL ENGINEER Background Segamu 14 Consults Limited is a Ugandan, based Engineering Consultancy ...
- Not disclosed
- Updated 20/03/2025
- Kingston and St. Andrew / St. Ann / St. James
who are proud to call themselves a Guardsman. What You'll Be Doing Present, promote and sell Technology ... A Little About Us The Guardsman Group stands on over 40 years of experience, unmatched technical ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
Technical Support experience is a plus Previous Call Center experience ... Apply for a job in Technical Support today! JOB SUMMARY The Technical Support Representative, Home ...
in various environments, including indoor and outdoor settings. May be required to work on-call ... Responsibilities: Installation: Install, assemble, and test new refrigeration and HVAC systems ...
- Not disclosed
- Updated 15/04/2025
- Hanover / Kingston and St. Andrew / St. James
simultaneously while managing the pace of the call and maintaining focus on the customer). Ability ... Concentrix is a BIG DEAL!! Join our exciting team of exciting Game Changers! Come join our Dynamic ...
- Not disclosed
- Updated 09/04/2025
- Kingston and St. Andrew / St. Catherine
and building relationships with our customers in a call center environment. This position requires ... Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ...
- Not disclosed
- Updated 07/04/2025
- Kingston and St. Andrew / St. Catherine
and building relationships with our customers in a call center environment. This position requires ... Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
their experience with our services. Each call is an opportunity to shine and make a real impact ... months of call center experience or have completed an associate’s degree in lieu of experience ...
, including some nights and/or weekends and be part of a 24 hour on call team. Strong work ethic ... . May be required to work on-call or overtime, including weekends and holidays. May be exposed to extreme ...
- Not disclosed
- Updated 10/04/2025
- Clarendon / Manchester / St. Elizabeth
driving record. • Sound Knowledge of Sales Structure Call Techniques • A good knowledge of the roads ... OVERALL OBJECTIVE & PURPOSE Required to provide general sales and marketing support for Lottery ...
- Not disclosed
- Updated 14/04/2025
- Kingston and St. Andrew / St. Catherine
Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...
- Not disclosed
- Updated 14/04/2025
- Kingston and St. Andrew / St. Catherine
Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...
in a study program for HR certification preferred but not required. Previous call center or BPO ... We are growing and we need you!!! SUMMARY: Oversees various employee programs primarily to support ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- See description
- Updated 14/04/2025
- Kingston and St. Andrew / St. Catherine
FUSION BPO SERVICES: 24-26 Trinidad Terrace, New Kingston, Kingston 5 WALK-IN- April 14-15, 2025 # BILINGUAL AGENTS (SPANISH AND ENGLISH) BILINGUAL Collections Requirements: Minimum of 1 year ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
Do you have prior BPO and/or Collections experience and looking for a new opportunity OR are you looking to start your career in one of the fastest growing sectors in Jamaica? Teleperformance needs ...
Collections Specialist (MBJ) The candidate will be responsible for calling (texting, emailing) on customer's delinquent accounts while also providing assistance to customers regarding their contracts ...
- Not disclosed
- Updated 14/04/2025
- Hanover / Westmoreland / Trelawny
Credit & Collections Associate (MBJ) The candidate will be responsible for calling (texting, emailing) on customer's delinquent accounts while also providing assistance to customers regarding ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
1. Comply with guidelines and regulations provided by Concentrix. 2. Report incident cases to Concentrix. 3. Implement measures to prevent losses due to theft and protection of personnel. 4. Comply ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY We are seeking a detail-oriented and customer-focused Flight Booking Agent to join our team. In this role, you will be responsible for assisting clients with their travel arrangements ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Not disclosed
- Updated 03/04/2025
- Hanover / St. James / Westmoreland
Credit & Collections Associate (MBJ) The candidate will be responsible for calling (texting, emailing) on customer's delinquent accounts while also providing assistance to customers regarding ...
- Not disclosed
- Updated 15/04/2025
- Hanover / St. James / Westmoreland
TP offers Compensation aligned with Experience...build your career with us today! If you have customer service, sales, or collection experience apply today or come over and talk to us at 1 Mangrove ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
We're thrilled that you're here to explore the details of your next career step. Before proceeding with your application, we kindly request that you carefully review the requirements ...
- See description
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine
HGS Virtual Job Fair Date: April 15th, 2025 Time: 10:30am - 3:30pm Positions : Customer Service Representatives, Inbound Sales Representatives, Techincal Support Representatives, & Banking ...
- Not disclosed
- Updated 31/03/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
About Startek: Startek is a leading global provider of customer engagement services, delivering innovative solutions to some of the world's most respected brands. We pride ourselves on fostering ...
- Not disclosed
- Updated 15/04/2025
- Hanover / St. James / Westmoreland
Concentrix is a BIG DEAL! Reservation Specialists Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary. 100 ...
- Negotiable
- Updated 15/04/2025
- Hanover / St. James / Westmoreland
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Benefits: Starting at $500 per hour with 90 & 180 days ...
- Negotiable
- Updated 15/04/2025
- Hanover / St. James / Westmoreland
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Sign-on Bonus Details: (300 USD) Get $50 for joining ...
3rd Party Medical Claims Specialist About the Role: We are seeking a dedicated and results-driven Medical Claims Specialist to join our team. In this role, the Claims Specialist works on behalf ...
- Not disclosed
- Updated 14/04/2025
- Kingston and St. Andrew / St. James / Westmoreland
At itel, we foster a culture where everyone's uniqueness, contributions, ideas, and voices are valued. We're not just colleagues; we're a family, united in our mission to change the game ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
Roadside Assisitance Agents Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary. 100% Health and Life ...
- Not disclosed
- Updated 14/04/2025
- St. James / Trelawny / Westmoreland
ATTEND OUR ONSITE JOB FAIR ON WEDNEDAY APRIL 16TH FROM 9AM - 2PM FOR CUSTOMER EXPERIENCE ASSOCIATES Location 3 Mega Byte Drive, Barnett Tech Park, Montego Bay, St. James Conduent Assessment Complete ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
- Not disclosed
- Updated 15/04/2025
- St. James
performance. You will serve to develop and implement best call center methods and procedures to improve ... coaching, feedback, and support to help them achieve their goals. Monitor call centre performance ...
- See description
- Updated 15/04/2025
- Kingston and St. Andrew
* An exciting, fast-paced call center environment centrally located in Kingston * Competitive base hourly ... Join us at our Open House, and take the first step toward an exciting opportunity! 📞💼 📍7 ...
- See description
- Updated 14/04/2025
- St. James
Analyst Job Summary The quality analyst randomly evaluates, and documents call recordings in support ... . The evaluator will document the call results, provide feedback and trend analysis, as well as provide ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew
the deal in just one call! Sell Like a Pro: You’ll be selling, upselling, and cross-selling top-tier services like TV, Internet, and Phone. All while delivering an epic customer experience. One Call ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class ... call lengths, while remaining friendly, informative and helpful • Maintains productivity and quality ...
- Not disclosed
- Updated 14/04/2025
- St. James
, including English Language and Mathematics At least 1 year of call center experience. Clear speaking voice ... Radius Global Solutions, located in Freeport, St. James, is seeking customer service ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
acceptable call lengths, while remaining friendly, informative and helpful • Maintains productivity ... Overview Our Claims Agents deliver relevant information and resolution to our client’s customers ...
- See description
- Updated 15/04/2025
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ...
- See description
- Updated 03/04/2025
- St. Catherine
). ✔️ Customer Service Rockstar – Previous experience in Sales/Customer Service (6 months). ✔️ BPO/Call ... 📢 Join Our Team at HGS – Where Your Career Takes Flight! 🚀 Are you looking for an opportunity ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
education preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent ... Job Description Title: Customer Service Representative East/West Role: As a dynamic and customer ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
and the ability to pass internal assessments. 6 Months Sales Experience Sales Experience in a Call Center ... Overview Our Sales agents provide world-class customer service representatives over the phone ...
- Not disclosed
- Updated 07/04/2025
- Kingston and St. Andrew
as needed Track and achieve monthly collection quotas and maintain daily call volume targets Collaboration ... Application Requirements Applicants for the Collections Specialist position are required to meet ...
- See description
- Updated 08/04/2025
- St. Catherine
and employee morale. Learn s and embrace s new call centre initiatives and training as business needs ... Get a head start! Join our dynamic team! We're on the lookout for talented individuals to join ...
- See description
- Updated 15/04/2025
- Kingston and St. Andrew
The opportunity: Full-time positions An exciting, fast paced call center environment centrally located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...
- Not disclosed
- Updated 01/04/2025
- St. Elizabeth
. ● Engage in upselling/cross selling other company products when appropriate. ● “On call” duty ... JOB SUMMARY The Business Development Officer’s primary responsibility is to directly manage ...
- Not disclosed
- Updated 27/03/2025
- St. Catherine
, high-tech or consumer electronics industries within a call center environment. 4+ years management ... Responsibilities Builds collaborative, client-focused relationships, internally and externally ...
- Not disclosed
- Updated 10/04/2025
- Westmoreland
Structure Call Techniques Strong communication skills both verbally and written Strong ... Overral Objective Required to provide general sales and marketing support for Lottery Retailers ...
- Not disclosed
- Updated 08/04/2025
- Kingston and St. Andrew
. Performing proactive business development activities that include an active client call and visit programme ... About Us CIBC Caribbean is a relationship bank offering a full range of market leading financial ...
- 0 - 10000
- Updated 24/03/2025
- Kingston and St. Andrew
Competencies Must be computer literate and have good data entry skills. Must be a team player and be able to multitask. Must have great written and verbal communications skills. Must articulate/speak ...
- Not disclosed
- Updated 10/04/2025
- St. James
Collection Representatives Needed! We are seeking dedicated collection agents to assist with the recovery of outstanding payments from our consumers. In this role, your duties will include ...
- Not disclosed
- Updated 15/04/2025
- St. Ann
Join Team Awesome! Come for the job, stay for the career! We are currently seeking Onsite Customer Service Agents – No Experience is required. We want to hear from you if you can answer "yes ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Job Overview Our Customer Experience Professionals will provide an outstanding and differentiating customer experience by understanding and responding appropriately to stated and unstated customer ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Overview Our Support Specialists will be responsible for working internally throughout the organization to ensure our users are cared for with white glove treatment. The ideal candidate ...
- See description
- Updated 15/04/2025
- Kingston and St. Andrew
Duties and Responsibilities Clean offices, lounges, lobbies, bathrooms, and hallways Maintain a clean and sanitary kitchen area Vacuum and wash carpets and rugs Empty wastepaper/garbage bins ...