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Jamaica Jobs

We are seeking avid French bilingual customer service agents who are problem solvers with a passion and a desire to help us resolve customer issues while being brand ambassadors. The ideal candidate is comfortable in a fast-paced, high-energy environment while providing quality service.

The Consumer Dispute Specialist is responsible for the accurate, timely, and legally compliant processing of consumer dispute received through all inbound channels.

We are seeking Collection Agent to join our team!

🚨 Walk-In Interviews 🚨 April 8 - April 10, 2026 🕘 9:00AM - 2:00PM 📍 Come to 31 Market Street (2nd Floor) , across Burchell Baptist Church to be interviewed!

Sophisticated, talented and poised, join us by applying for the best of the best engagement port filo management services opportunity. Handling B2B customers by forging long lasting profitable business relationships. MAKE THE INVESTMENT TODAY!!

Weekend Interview Event: April 11 Join Alorica to deliver exceptional customer experiences that includes a USD $1,000 HIRING BONUS for ALL customer service shifts! 📅 Interview Date: Saturday, April 11 📍 58 Half Way Tree Road, Kingston 10 ⏰ 9:00 am

The Collections Agent must have at least 1 year experience in First Party Collections. must be able to speak fluent English, meet and exceed daily collections targets.

Secure your job today at Concentrix!! Provide exceptional customer service while earning....

Seeking an articulate and self-motivated Customer Service Specialist with experience in Telecommunications to join the Concentrix Family.

We are seeking an experienced and motivated Call Center Team Leader to oversee a group of Inside Sales Representatives.

🚨 Now Hiring: Reservation Chat Agents

Collections Experience: Demonstrated success in first-party or third-party charge-off collections for a minimum of 6 months Excellent English Proficiency: Strong command of written and verbal English communication

Must have collections or sales experience ONLY to be considered.

Minimum 1 year of experience in third-party collections or outbound sales ONLY.

We are looking for vibrant professionals to serve as Mortgage Associates in a call center environment. WE OFFER COMPETITIVE RATES AND A FUN AND FAIR WORK ENVIRONMENT!

Candidate must be able to multitask, display activate listening skills, must be proficient in using the computer. Resolve customers issues in a timely manner.

Our team is growing – We are searching for individuals who are ready to be a part of the next big thing and are excited about growing with our company!

Team HGS is on the lookout for dedicated individuals with a passion for the banking and finance industry to join our team as Brand Advocates! 5 CXC's are required inclusive of English A & Math

HGS Virtual Job Fair Date April 7th, 2026 10:30am-3:30pm

We are looking for experienced Reservation Agents to join the itel Family!! Come in and get hired the same day!

The purpose of this position is to exceed the weekly sales target by successfully completing as many sales transactions as possible, while ensuring that customer's service request are being managed in line with the standards set by the company. Please note that this a 1-year contract.

The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies.

Are you passionate about empowering sales teams to reach their full potential? If you’re a natural communicator with a knack for coaching and a deep understanding of sales strategies, we want you on our team!

Part-Time Spa Receptionist

$500 HIRING BONUS! At Alorica Jamaica, our Reservations Specialists are the backbone of the customer travel experience — sharp, professional, and always one step ahead.

Working at Alorica, your mission will be to provide quality service to customers via phone, offering effective recommendations to help them make informed decisions. Now hiring for PM shifts — receive a $1000 hiring bonus for accepting your customer service offer!

At Alorica Jamaica, we're building a team of sharp, solutions-driven Tech Support Representatives

We are looking for experienced outbound agents to join our expanding team as contractors working in the US Home Improvement Industry.

If you’re passionate about innovation, care about what people eat, and want to be part of a team doing what no one else is doing, come build the future of food with us.

The Store Supervisor is responsible for the general supervision of the branch operations and its employees. The job holder must also determine and fulfil the needs of the staff to ensure high levels of motivation and commitment.

Earn up to USD 300 Sign-On Bonus. Get hired on the spot!! Daily Walk-In Interviews. Employer Contributed Pension after 6 months. Exciting 90 & 180 Day Salary Increases.

We are looking for a goal-oriented, data-driven Workforce Analyst to manage forecasting, scheduling, and real-time performance across multiple client programs. This role is critical to balancing service delivery, efficiency, and cost in a fast-paced contact center environment

Get a head start. Apply Now! https://forms.office.com/pages/responsepage.aspx?id=3IA-ioZvAkWQF0k5u3uXCpagy6PlMutJqBFlXexc7YZURDU1RTVKV0NURkJaR1pYNDk2RE5HTlRDVC4u&route=shorturl

Assist applicants with the processing of loans

Call Center Pros Ltd We are looking for enrollment agent As a enrollment Agent, you will be responsible for ensuring the delivery of our client’s customer experience promise. Actively recruiting Tech personals

The Call Center Workforce Management (WFM) Administrator will partner with the Workforce Management team, monitors real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.

$1,000 PM Shift Bonus! Join Alorica as a Premium Customer Service Agent in 2026. Deliver exceptional phone service, help customers make informed decisions, and grow with a team that values excellence. Apply now!

Are you a driven and dynamic leader with a passion for coaching and developing sales teams? Do you thrive in a fast-paced, target-driven environment?

We are looking for experienced Reservation Agents to join the itel Family!! Come in and get hired the same day!

This position reports to the Manager, Training & Quality.The trainer routine contact with new hire employees, existing production employees, support staff, managers, and client representatives.

The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies and will work to ensure acceptable service levels, abandon rates, and active rates.

The Inbound Sales Agent uses a consultative sales process to understand the needs of potential customers, guide them to the best possible solution, answers questions and provides them with the services that best suits their needs.

Do you have a knack for sales? Are you persuasive and goal-orientated? We are looking for you!

Island Routes is offering an exciting opportunity for enthusiastic and personable individuals to join our dynamic Contact Centre team, in Montego Bay, Jamaica. Is this you? Go ahead and apply for the role of a:

Elevate Your Career: Airport Superstar Wanted! Transform traveler experiences Global exposure & growth Full training provided Vibrant team environment Ready for an exciting journey? Click to apply now!

Representatives will collect on past due accounts and resolve customer account issues. Representatives must have excellent communication skills along with a winning attitude

Be in the first batch of this Fun and Exciting New Campaign! Join us as a French Bilingual Gaming Support Agent!

The Customer Service Representative is responsible for the guest experience from initial contact, booking, through to check in and check out.

Monday - Saturday work schedule Only! No Overnight Shifts! Sundays Off! Experience in:Sales, Up-Selling, Customer Service or Collections. High School, HEART Trust Graduates or College Graduates are Welcomed!

Senior Manager, Facilities and Security

We are seeking a motivated Sales Development Representative (SDR) to join our team. In this role, you’ll connect with businesses, generate leads, and book qualified appointments with decision-makers. This is a fast-paced position where consistency and drive are key to success.

OPEN HOUSE - April 7 - 10, 2026 - SALES AGENTS NEEDED 9:00AM-2:00PM VXI JAMAICA- 7 COURTNEY WALSH DRIVE, KINGSTON AMAZING BENEFITS AND A DYNAMIC WORK ENVIRONMENT ARE WAITING FOR YOU!

Oversees end-to-end BPO call center operations, ensuring SLA achievement, client satisfaction, collections, revenue/cost performance, and strong people leadership across multiple programs.

The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products.

Customer Service Representative role focused on assisting customers, resolving issues, and providing accurate information while maintaining professionalism and supporting sales in a fast-paced environment.

As a Customer Solutions Advocate, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional customer service over the phone and through various communication channels.

  • See description
  • Updated 31/03/2026
  • St. James

Adlinc Business Services Limited, an outsourcing company aiming to offer top-tier 24/7/365 dispatch and delivery support to North America, is seeking an enthusiastic and detail-oriented Dispatcher / Logistics Coordinator to join our team.

The Door-to-Door Sales Supervisor is responsible for leading and executing Unicomer Jamaica’s Outdoor Sales strategy by taking the Courts brand directly into remote and underserved communities across the island.

This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.

Do You Have A Passion For Home & Decor? Be in the first batch of this Fun and Exciting New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Account!

Our Support Specialist assists all clients in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help them resolve any issues they may have with their accounts.

Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills.

  • Not disclosed
  • Updated 30/03/2026
  • St. Ann

The Toll Collector is responsible for processing vehicles and collecting toll fare (with the exception of toll exempt vehicles) in the form of cash, and other methods of payment,

Fraud Prevention Agent

If you are looking for a career that will allow you to better partner with customers, so you are a true advisor- look no further! A Retention Sales Representative is responsible for saving and retaining customers who are requesting to disconnect or downgrade service.

The Mobile Care Agent is responsible for delivering exceptional customer support and technical assistance for Optimum Mobile customers.

B2B Outbound Sales Advisor

This is a high-impact, detail-intensive role designed for a candidate with exceptional organizational skills, technical exposure, and a passion for delivering an outstanding customer experience.

Receptionist / Typist

Qualified candidates will join our team in Kingston, Jamaica and work in-office, part-time. Hours are flexible but likely will be 3-days a week. The expected duration of employment for this role is one year.

The incumbent of this role is expected to Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact.

Customer Service Associate