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- Not disclosed
- Updated 17/04/2025
- Kingston and St. Andrew / St. Catherine
Call Center Pros Ltd Minimum high school certificate and/or a HEART Certification or equivalent Minimum of 2 to 3 CXC subjects including English Prior experience in the Call Center Industry ...
- Not disclosed
- Updated 15/04/2025
- St. James
Outbound call campaigns, targeting existing leads in follow-up, past guests and lead lists. • Confirm ... (One Call/One Resolution). • Respond / follow-up to each guest in timely manner – Call/Text/Email/Chats ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
Get hire and you will have your name in a Raffle to win Great Prizes when you show up for your first day of Training. Walk-in interviews every day. We have brand new programs and a fast track ...
- Not disclosed
- Updated 21/03/2025
- Hanover / St. James / Westmoreland
Get hire and you will have your name in a Raffle to win Great Prizes when you show up for your first day of Training. Walk-in interviews every day. We have brand new programs and a fast track ...
- Not disclosed
- Updated 03/04/2025
- Chaguanas / Port-of-Spain
Job Summary: Oversee call center staff and are responsible for assigning tasks, motivating ... with services or products. Ensuring agents understand and comply with all call center objectives ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
* An exciting, fast-paced call center environment centrally located in Kingston * Competitive base hourly ... Join us at our Open House, and take the first step toward an exciting opportunity! 📞💼 📍7 ...
- Not disclosed
- Updated 18/04/2025
- St. James
performance. You will serve to develop and implement best call center methods and procedures to improve ... and service level agreements. Manage collection call center budgets and staffing levels to ensure ...
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
subjects including English is required with a minimum of 6 months call center experience. • No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice. • Candidate ...
- See description
- Updated 07/04/2025
- Mt.Hope/Curepe / Port-of-Spain / San Juan/Barataria
in a transaction-based environment such as a call center or retail industry 3 months - 1 year customer ... of media with energy and enthusiasm Build lasting relationships with clients, customers, and other call ...
- See description
- Updated 24/03/2025
- Arima/Sangre Grande / San Juan/Barataria / Tunapuna/Piarco
in a transaction-based environment such as a call center or retail industry 3 months - 1 year customer ... of media with energy and enthusiasm Build lasting relationships with clients, customers, and other call ...
- Not disclosed
- Updated 14/04/2025
- Hanover / St. James / Westmoreland
. Now hiring for our Montego Bay Office: CUSTOMER SERVICE SUPERVISOR (CALL CENTER) JOB OBJECTIVE ... 2-4 years of Call Center Support level or above experience ( Must have) Strong Soft Sales ...
- Not disclosed
- Updated 11/04/2025
- St. James / Westmoreland / Hanover
What are the must-have qualifications (education, certifications, experience)? 2-3 years in Service Delivery or Call Center Operations ... management ticketing system Act as the escalation point of contact within the HR Service Center ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew
. Qualifications: No CXCs required Experience: i year in Sales/Customer Service and Call Center experience ... the deal in just one call! Sell Like a Pro: You’ll be selling, upselling, and cross-selling top-tier ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class ... call lengths, while remaining friendly, informative and helpful • Maintains productivity and quality ...
- Not disclosed
- Updated 18/04/2025
- St. James
, including English Language and Mathematics At least 1 year of call center experience. Clear speaking voice ... Radius Global Solutions, located in Freeport, St. James, is seeking customer service ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
internal assessments. Customer Service experience in a call center or similar business environment ... Responsibilities Duties and Responsibilities: Respond to customer inquiries (via telephone, email ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... and professionalism in each customer interaction REQUIREMENTS: * Sales experience in a call center ...
- Not disclosed
- Updated 18/04/2025
- St. James
years of training experience is required, preferably in a call center environment or closely related ... . Administrative and quality assurance duties such as attendance tracking, payroll, call monitoring ...
- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
with multiple interfaces) Prior call center experience a plus Must be willing to work onsite Must be flexible ... Assist applicants with verifying eligibility and processing of loan request. KEY RESPONSIBILITIES ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew
education preferred. 1-2 years of previous customer service or call center experience is a plus. Excellent ... Job Description Title: Customer Service Representative East/West Role: As a dynamic and customer ...
- 25000 - 35000
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
CXCs Entry-level job with a minimum of 6 months of customer service experience BPO/Call Center ... ’ customer care services and call centers have been embraced by top companies worldwide ...
- See description
- Updated 03/04/2025
- St. Catherine
). ✔️ Customer Service Rockstar – Previous experience in Sales/Customer Service (6 months). ✔️ BPO/Call Center Experience (6+ months preferred). ✔️ Strong Communicator – Fast, clear, and effective written ...
- Not disclosed
- Updated 20/01/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
, personalizing and focusing on adding value to the call 3. Retains existing member through the use of proactive ... and personalizing techniques and by focusing on adding value 5. Resolves problems on the first call ...
- Not disclosed
- Updated 15/04/2025
- Kingston and St. Andrew / St. Catherine
and trends on a daily basis. • Utilize company software to locate calls and listen to call ... (as needed). • Satisfy high-level call evaluations/audits in a timely fashion ...
- Not disclosed
- Updated 02/04/2025
- Turks and Caicos Islands
Facility is secure at all times. Required to participate in the Vehicle Service Center “On-Call ... service center environment. Excellent team player and team building skills Ability to deliver ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
of 6 months of call center experience Strong verbal communication Customer focused personality ... Solutions’ customer care services and call centers have been embraced by top companies worldwide ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
with our services. Each call is an opportunity to shine and make a real impact ... and overall technical knowledge Experience: Entry-level candidates welcome, with at least 6 months of call ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
-level candidates welcome, with at least 6 months of call center experience or have completed ... while guiding them towards solutions that enhance their experience with our services. Each call ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
and the ability to pass internal assessments. 6 Months Sales Experience Sales Experience in a Call Center ... Overview Our Sales agents provide world-class customer service representatives over the phone ...
! Ideal applicants will have a serious, energetic, motivated and driven personality. Prior call center ... We're Hiring in St James!! 3rd Party Debt Collections company in Montego Bay looking to fill ...
- Not disclosed
- Updated 08/04/2025
- Hanover / St. James / Westmoreland
notes and examining each as a specific case. Performs routine call center activities concerning ... Customer Experience Associates to work onsite in MBJ (Must be available to work up to 11PM ...
- Not disclosed
- Updated 04/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
leadership role, preferably within a call center environment. Proven ability to drive sales ... Job Summary: The Sales Performance Manager will be responsible for driving sales performance ...
- 25000 - 35000
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
, with at least 6 months of call center experience or have completed an associate’s degree in lieu ... and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
Technical Support experience is a plus Previous Call Center experience ... Apply for a job in Technical Support today! JOB SUMMARY The Technical Support Representative, Home ...
- Not disclosed
- Updated 16/04/2025
- Kingston and St. Andrew / St. Catherine
and building relationships with our customers in a call center environment. This position requires ... Job Su mmary: We are Customer and Employee Obsessed. Customer Service & Sales Associates ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
The opportunity: Full-time positions An exciting, fast paced call center environment centrally located in Kingston Competitive base hourly wage ($400+ per hour) Aggressive Sales and Customer ...
in a study program for HR certification preferred but not required. Previous call center or BPO ... Center. QUALIFICATIONS: To perform this job successfully, an individual must be able to perform ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
acceptable call lengths, while remaining friendly, informative and helpful • Maintains productivity ... Overview Our Claims Agents deliver relevant information and resolution to our client’s customers ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
) while supporting all contact center programs. The individual in this role must be receptive to this feedback ... to the business by providing superior customer service through the Contact Center, enabling the client ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
& snacks while in classroom training Free shuttle bus Health benefits, Paid time off Wellness Center ... TP offers Compensation aligned with Experience...build your career with us today ...
- Not disclosed
- Updated 27/03/2025
- St. Catherine
, high-tech or consumer electronics industries within a call center environment. 4+ years management ... Responsibilities Builds collaborative, client-focused relationships, internally and externally ...
- See description
- Updated 02/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
skills Excellent relationship building and rebuttal skills Must be able to work on-site Previous call ... Would you rather have that ONE TIME sign-up bonus or the following? A starting rate of $475 ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
months of call center experience or have completed an associate’s degree in lieu of experience ... their experience with our services. Each call is an opportunity to shine and make a real impact ...
- Not disclosed
- Updated 27/03/2025
- Kingston and St. Andrew / St. Catherine
at least two years’ experience in customer service, preferably in a call centre. Required to work ... the importance and impact of First Call Resolution. Knowledge of standard terms and conditions ...
- Not disclosed
- Updated 11/03/2025
- St. James / Trelawny / Westmoreland
situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...
- Not disclosed
- Updated 18/04/2025
- Kingston and St. Andrew / St. Catherine
outsourcing (BPO) or call center clients, preferably within the telecommunications industry or technical ... About Iterum: Iterum is a leading nearshore customer contact management service provider with reach ...
- Not disclosed
- Updated 17/04/2025
- Hanover / Kingston and St. Andrew / St. James
simultaneously while managing the pace of the call and maintaining focus on the customer). Ability ... Concentrix is a BIG DEAL!! Join our exciting team of exciting Game Changers! Come join our Dynamic ...
- Not disclosed
- Updated 17/04/2025
- Kingston and St. Andrew / St. Catherine
Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...
- Not disclosed
- Updated 17/04/2025
- Kingston and St. Andrew / St. Catherine
Do you have a passion for Customer Engagement? Join Us Today! NOW HIRING!! Trusted game changers who can transfer the passion they have for our products to our customers matching their specific needs ...
- Not disclosed
- Updated 10/04/2025
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
- See description
- Updated 14/04/2025
- Kingston and St. Andrew / St. Catherine
FUSION BPO SERVICES: 24-26 Trinidad Terrace, New Kingston, Kingston 5 WALK-IN- April 14-15, 2025 # BILINGUAL AGENTS (SPANISH AND ENGLISH) BILINGUAL Collections Requirements: Minimum of 1 year ...
- Not disclosed
- Updated 18/04/2025
- St. James
Collection Representatives Needed! We are seeking dedicated collection agents to assist with the recovery of outstanding payments from our consumers. In this role, your duties will include ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
1. Comply with guidelines and regulations provided by Concentrix. 2. Report incident cases to Concentrix. 3. Implement measures to prevent losses due to theft and protection of personnel. 4. Comply ...
Collections Specialist (MBJ) The candidate will be responsible for calling (texting, emailing) on customer's delinquent accounts while also providing assistance to customers regarding their contracts ...
- Not disclosed
- Updated 14/04/2025
- Hanover / Westmoreland / Trelawny
Credit & Collections Associate (MBJ) The candidate will be responsible for calling (texting, emailing) on customer's delinquent accounts while also providing assistance to customers regarding ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY We are seeking a detail-oriented and customer-focused Flight Booking Agent to join our team. In this role, you will be responsible for assisting clients with their travel arrangements ...
- Not disclosed
- Updated 03/04/2025
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Not disclosed
- Updated 03/04/2025
- Hanover / St. James / Westmoreland
Credit & Collections Associate (MBJ) The candidate will be responsible for calling (texting, emailing) on customer's delinquent accounts while also providing assistance to customers regarding ...
- See description
- Updated 19/04/2025
- Kingston and St. Andrew / St. Catherine
HGS Virtual Job Fair Date: April 29th, 2025 Time: 10:30am - 3:30pm Positions : Customer Service Representatives, Inbound Sales Representatives, Techincal Support Representatives, & Banking ...
- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
We're thrilled that you're here to explore the details of your next career step. Before proceeding with your application, we kindly request that you carefully review the requirements ...
- See description
- Updated 07/04/2025
- Bridgetown / Christ Church / St. Michael
We are a small but dynamic, industry-leading Group of Companies specialising in Credit & Risk within the Financial Services Sector We are a fast-paced, results-oriented Company looking for a driven ...
- Negotiable
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Experienced Human Resources Generalist St. James ...
- Not disclosed
- Updated 18/04/2025
- Hanover / St. James / Westmoreland
Concentrix is a BIG DEAL! Reservation Specialists Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary. 100 ...
- See description
- Updated 17/04/2025
- Kingston and St. Andrew
Duties and Responsibilities Clean offices, lounges, lobbies, bathrooms, and hallways Maintain a clean and sanitary kitchen area Vacuum and wash carpets and rugs Empty wastepaper/garbage bins ...
- Negotiable
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Sign-on Bonus Details: (300 USD) Get $50 for joining ...
- Not disclosed
- Updated 17/04/2025
- St. James / Trelawny / Westmoreland
JOIN OUR APRIL VIRTUAL JOB FAIR FOR CUSTOMER EXPERIENCE ASSOCIATES ON WEDNESDAY APRIL 23, 2025 FROM 9:00AM - 2:00PM (VACANCIES ARE IN MONTEGO BAY Location Microsoft Teams (Link will be opened at 9 ...
- Not disclosed
- Updated 17/04/2025
- Hanover / St. James / Westmoreland
Roadside Assisitance Agents Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary. 100% Health and Life ...
About IntouchCX IntouchCX is shaping the future of customer experience by partnering with iconic brands to create meaningful connections across voice, chat, email, and social media. Fueled by cutting ...
- Not disclosed
- Updated 15/04/2025
- St. Ann
Join Team Awesome! Come for the job, stay for the career! We are currently seeking Onsite Customer Service Agents – No Experience is required. We want to hear from you if you can answer "yes ...
- Not disclosed
- Updated 15/04/2025
- St. Catherine
Overview Our Support Specialists will be responsible for working internally throughout the organization to ensure our users are cared for with white glove treatment. The ideal candidate ...
- Not disclosed
- Updated 14/04/2025
- Kingston and St. Andrew / St. James / Westmoreland
At itel, we foster a culture where everyone's uniqueness, contributions, ideas, and voices are valued. We're not just colleagues; we're a family, united in our mission to change the game ...