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User Support Jobs

Job Summary: Are you ready to be part of an AMAZING team? As a Technical Support Representative ... support. You will be infused in our client's brand and will be a solid partner and visionary ...

. Support the HR department in meeting compliance targets by ensuring all employee ... and job postings. Stay updated on Workday enhancements and advise on new features to improve user ...

documentation, including user guides and technical manuals. Provide technical support to end-users ... , implementing, maintaining, and optimizing software applications to support business operations and objectives ...

exceptional end-user support and configuring mobile devices. Providing support to the Simulator Team and at the company’s various locations. Designing and implementing efficient end-user feedback and error ...

and tutorials for users. Maintain documentation on IT procedures, network configurations, and user support FAQs ... Technical Support: Provide technical assistance and support for incoming requests and issues ...

, application and mail servers, firewall, switches, ADSL, hubs, cat 5e and fibre-optics cables, user ... ongoing technical support for software and hardware components – troubleshooting, problem resolution ...

with key decision-makers across enterprise resellers and end-user clients. Collaborate with the Sales ... effectively. Support and mentor internal staff within the Enterprise business unit, while managing ...

performance, quality, end-user satisfaction, client satisfaction and any other relevant key operational metrics by providing them guidance, support and education. Key Accountability: 80% of their time ...

providers to ensure organizational needs for software are met. Investigate user problems and needs, identify their source, and determine possible solutions. Analyze user project proposals to include ...

. Strategic Focus To support the information requirements of the Agency in a timely, responsive, and cost ... Skills in facilitation JAD sessions to agree of user data and information Job duties and Responsibilities ...

performed as well as discussing user’s requirements. Creation of financial analysis models to support ... , data extraction etc. to support delivery of strategic initiatives. Assist in the budgeting process ...

OVERVIEW: KPMG Jamaica has a delivery center named “Jamaica Extended Support Services (JESS)” operating from Kingston, which is contracted to provide back-office support to its member firm KPMG ...

strategies to optimize network performance, reduce latency, and enhance user experience. Network ... disruptions. Technical Support: Provide timely and effective technical support to internal ...

Are you looking for a challenging and rewarding career in IT support ? Do you have excellent ... or, where applicable, the customers’ databases to enable continuous support from ESP’s Global Service Desks ...

of developers, providing guidance, coaching, and support to ensure high performance, productivity ... requirements, research, design and write new software programs. Provide escalated technical support ...

and support for successful process adoption, identify needs for refresher courses, and offer train ... procedural documentation (e.g., maps, diagrams, procedural manuals, guides and user manuals). Cross-Team ...

associated administrative and other support to supervisor and team, towards the attainment ... with Microsoft Dynamics GP will be considered an asset Competent user of Microsoft Excel and Outlook ...

in managing the execution and oversight of the software development methodology for the support ... to provide oversight in the administration, support, and maintenance of business applications. Offer ...

performance and support senior management in decision-making. Develop and maintain finance and operations ... seamless integration with existing processes and systems while promoting user adoption and training ...

channels, leveraging data and user experience insights. Forge strong alliances with department heads ... initiatives. Support and lead appropriate initiatives in assessing and enhancing brand reputation ...

for the full life cycle development, implementation, production support, and performance tuning of the Enterprise Data Warehouse, Data Mart, and Business Intelligence Reporting environments, and support ...

is responsible for providing essential services to the other divisions to support the successful ... is in place for all projects e.g. system, regression and user acceptance testing with stakeholders ...