The purpose of this position is to provide assistance to the office Manager with regard to the collecting of cash from the customer, while consistently providing service that exceeds customer’s expectations. Please note that this is a 1-year contract.
This role demands a leader who can master the complexities of the supply chain, ensuring that everything from inventory availability to delivery timelines is communicated with precision and urgency.
Oversees end-to-end BPO call center operations, ensuring SLA achievement, client satisfaction, collections, revenue/cost performance, and strong people leadership across multiple programs.
The Real Time Analyst manages and/or balances service levels for the call center across programs, internal locations, lines of business and products.
Customer Service Representative role focused on assisting customers, resolving issues, and providing accurate information while maintaining professionalism and supporting sales in a fast-paced environment.
As a Customer Solutions Advocate, you will be the first point of contact for our customers, handling inquiries, resolving issues, and providing exceptional customer service over the phone and through various communication channels.
Adlinc Business Services Limited, an outsourcing company aiming to offer top-tier 24/7/365 dispatch and delivery support to North America, is seeking an enthusiastic and detail-oriented Dispatcher / Logistics Coordinator to join our team.
The Door-to-Door Sales Supervisor is responsible for leading and executing Unicomer Jamaica’s Outdoor Sales strategy by taking the Courts brand directly into remote and underserved communities across the island.
This is an exceptional growth and development opportunity for Customer Centric individuals. We are seeking talented Customer Service Representatives to assist the company’s leadership team in the delivery of exceptional customer experiences on behalf of our clients.
Do You Have A Passion For Home & Decor? Be in the first batch of this Fun and Exciting New Campaign! Join us as a Customer Experience Professionals for our Home & Decor Account!
Our Support Specialist assists all clients in our small business segment at different points in the customer life cycle. You’ll interact with Job Board Clients via phone and email to help them resolve any issues they may have with their accounts.
Our Appliance Technical Experts (Warranty Agents) enjoy helping customers learn about, isolate and diagnose issues. They have a call center or workflow-oriented background, and world-class customer service skills.
The Toll Collector is responsible for processing vehicles and collecting toll fare (with the exception of toll exempt vehicles) in the form of cash, and other methods of payment,
Fraud Prevention Agent
If you are looking for a career that will allow you to better partner with customers, so you are a true advisor- look no further! A Retention Sales Representative is responsible for saving and retaining customers who are requesting to disconnect or downgrade service.
The Mobile Care Agent is responsible for delivering exceptional customer support and technical assistance for Optimum Mobile customers.
The position is responsible for managing day to day operations and execution of programs. Supervises a group of Team Leaders. Responsible for operations performance, client satisfaction and program metrics. Based on program size, may oversee a single LOB or multiple programs.
B2B Outbound Sales Advisor
Ensure safety through patrols, access control, and emergency response. Maintain professionalism and collaborate with security team for effective protection.
At National Pen, we are looking for Inbound Sales Specialists who are motivated, enthusiastic, and sales-oriented self-starters.
This is a high-impact, detail-intensive role designed for a candidate with exceptional organizational skills, technical exposure, and a passion for delivering an outstanding customer experience.
Receptionist / Typist
Qualified candidates will join our team in Kingston, Jamaica and work in-office, part-time. Hours are flexible but likely will be 3-days a week. The expected duration of employment for this role is one year.
The incumbent of this role is expected to Provide courteous and prompt resolution to provider/member inquiries by conducting thorough investigations and fully educating provider/member with the goal of resolution on initial contact.
Customer Service Associate