Jamaica Jobs
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- Not disclosed
- Updated 02/03/2026
- Clarendon / Kingston and St. Andrew / St. Catherine
including English Prior experience in the Call Center Industry would be an asset Requires an excellent ... As a sales agents you will be the principal point of contact between our business and its customers ...
- See description
- Updated 26/03/2026
- Kingston and St. Andrew / St. Catherine
Call Center Pros Ltd We are looking for enrollment Agents to join our innovative 3-way team ... prospects objections to persuade a buying action on each call the first time. Demonstrate extraordinary ...
for some of the top companies in the United States. Advanced Call Center Technologies is seeking ... preferred. Experience: Minimum of one year of related call center experience. Supervisor or training ...
- Not disclosed
- Updated 30/03/2026
- St. James / Westmoreland
Summary : Customer Service Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance ...
- Not disclosed
- Updated 17/03/2026
- St. James
Customer Service Representatives Needed – Get Hired On The Spot! No experience? No problem! We train you, pay you, and promote you. If you have a financial background or experience in banking ...
- Not disclosed
- Updated 18/03/2026
- Kingston and St. Andrew
We are currently hiring talented Contact Center Advocates for a variety of exciting opportunities ... professional customer service techniques, personalizing and focusing on adding value to the call ...
- Negotiable
- Updated 31/03/2026
- Kingston and St. Andrew / St. Catherine / St. James
) The Call Center Sales Representative Contractor role will involve speaking with prospective customers ... for our Contractor Call Center Representatives: Automated dialing EXPERIENCED in a call center: 2 years ...
- Not disclosed
- Updated 01/04/2026
- Hanover / St. James / Westmoreland
The Call Center Workforce Management (WFM) Mission Control Specialist will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
- Not disclosed
- Updated 09/03/2026
- Kingston and St. Andrew / St. Catherine
The Call Center Workforce Management (WFM) Mission Control Analyst will partner with the Workforce Management team, to monitor real time inbound call traffic to ensure optimum efficiencies ...
- Not disclosed
- Updated 18/03/2026
- Kingston and St. Andrew / St. Catherine
The Call Center Workforce Management (WFM) Administrator will partner with the Workforce Management team, monitors real time inbound call traffic to ensure optimum efficiencies and will work ...
- See description
- Updated 27/03/2026
- Hanover / St. James / Westmoreland
with multiple interfaces) Prior call center experience a plus Must be willing to work onsite ... KEY RESPONSIBILITIES AND ACCOUNTABILITIES: Review, determine qualification and Process loan ...
- Not disclosed
- Updated 20/03/2026
- Kingston and St. Andrew / St. Catherine
Looking For: Experience: MUST have 1 years of experience or more in third-party collections ONLY in call center. Communication Skills: Excellent verbal and written communication skills. Interpersonal Skills ...
with a minimum of 6 months call centre email experience. No CXC a minimum of 6 months - 1 year Call Center experience is needed in Customer Service E-mail. Have strong written communication skills ...
- Not disclosed
- Updated 01/04/2026
- St. James / Trelawny / Westmoreland
The Sales Trainer will be accountable for ongoing facilitation and mastery of our call center ... Ongoing facilitation and mastery of our owned and operated as well as our partner (BPO) call center ...
- See description
- Updated 02/04/2026
- Kingston and St. Andrew / St. Catherine
subjects, including English. At least 1 year of experience in Sales, Customer Service, or Call Center ... while aiming to close the deal in one call . Use our dynamic scripts, coaching, and paid training ...
- Not disclosed
- Updated 31/03/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
Technical Support experience is a plus Previous Call Center experience ... Apply for a job in Technical Support today! JOB SUMMARY The Technical Support Representative ...
- See description
- Updated 28/03/2026
- Kingston and St. Andrew / St. Catherine
call center initiatives, tools, and training as business needs evolve. Maintain a mature ... (required). Excellent communication and presentation skills. Previous customer service or call center ...
- Not disclosed
- Updated 01/04/2026
- Kingston and St. Andrew
Job Summary The Real Time Analyst manages and/or balances service levels for the call center across ... scheduling for call center agents while maintaining acceptable performance of the call center. Provides ...
- Not disclosed
- Updated 13/03/2026
- Kingston and St. Andrew / St. Catherine
, preferably in an inbound or sales-focused contact center setting. Ability to understand and enforce ... We are looking for a Contract Sales Team Leader to lead a motivated group of Sales Specialists ...
management, or coordination within a call center or BPO environment. - Strong analytical skills ... Account Management Position: Account Management Location: Montego Bay Employment Type: Full-Time ...
- See description
- Updated 30/03/2026
- Hanover / St. James / Westmoreland
or higher preferred At least one (1) year of customer service or call center experience Must be available ... What You'll Do: Support customers through phone, chat, and email by confidently guiding ...
. What We’re Looking For 3–5+ years of Workforce Management experience in a call center or BPO environment Hands ... What You’ll Do Develop and implement WFM strategies aligned with organizational objectives across ...
- Not disclosed
- Updated 19/03/2026
- Kingston and St. Andrew / St. Catherine
in a team-fostered environment Preferred Previous Technical Support experience is a plus Previous Call Center experience ...
Join Contax360 BPO Solutions – a top global contact center provider – and grow your career in a dynamic, people-focused environment! 🚨 Now Hiring: Reservation Chat Agents 📍 Location: Montego Bay ...
- Not disclosed
- Updated 29/09/2025
- St. James / Trelawny / Westmoreland
situations and attaining first call/ contact resolution thereby increasing customer satisfaction ... Level II certificate in Hospitality, Customer Service, or Call Centre. 2 to 4 years of experience ...
- Not disclosed
- Updated 02/04/2026
- Kingston and St. Andrew / St. Catherine / St. James
of experience in a BPO or call center environment , with leadership experience managing operations teams ... Position Information Job Title: Operations Manager – Insurance Case Management Department ...
- Not disclosed
- Updated 26/03/2026
- Kingston and St. Andrew / St. Catherine
NOW HIRING!! Trusted Customer Service Advisors who can transfer the passion they have for our products to our customers matching their specific needs and requirements. If you have prior experience ...
B2B outbound sales experience with a proven ability to cold call and fully close deals ... About ContactPoint360 If you want to be the next CEO… we’re not joking. Our CEO started ...
- Not disclosed
- Updated 26/03/2026
- Clarendon / Kingston and St. Andrew / St. Catherine
simultaneously while managing the pace of the call and maintaining focus on the customer). Ability ... Concentrix is a BIG DEAL!! Join our exciting team of exciting Game Changers! Come join our Dynamic ...
- Not disclosed
- Updated 17/03/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- Not disclosed
- Updated 06/03/2026
- Kingston and St. Andrew / St. Catherine
JOB SUMMARY Step into the world of Alorica, where your mission is to deliver exceptional customer service with a personal touch. As a customer service representative, you’ll be the voice of our brand ...
- See description
- Updated 30/03/2026
- Kingston and St. Andrew / St. Catherine
FUSION BPO SERVICES: 153 Orange Street, Kingston C.S.O # BILINGUAL AGENTS (SPANISH AND ENGLISH) BILINGUAL Collections Requirements: Minimum of 1 year COLLECTIONS experience. Must speak SPANISH ...
- Not disclosed
- Updated 02/04/2026
- Kingston and St. Andrew / St. Catherine
Advance Your Career as a Customer Service Representative Finance Extraordinaire. Hinduja Global Solutions is on the lookout for dedicated individuals with a passion for the banking and finance ...
- Not disclosed
- Updated 31/03/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- Not disclosed
- Updated 06/03/2026
- Kingston and St. Andrew / St. Catherine / St. Thomas
JOB SUMMARY An expert in providing travel advice and solutions. A critical customer touch point for delivering on the company's brand experience in a culturally diverse environment. Be a brand ...
- See description
- Updated 02/04/2026
- Kingston and St. Andrew / St. Catherine
HGS Virtual Zoom Job Fair Date: April 7th 2026 Time: 10:30am - 3:30pm Positions : Customer Service Representatives, Inbound Sales Representatives, Techincal Support Representatives, Chat ...
- Negotiable
- Updated 30/03/2026
- Hanover / St. James / Westmoreland
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone. Benefits: Starting at $500 per hour with 90 & 180 days ...
- Not disclosed
- Updated 26/03/2026
- Kingston and St. Andrew / St. Catherine
New Year, New Gear! Reservation Specialists Needed! The Concentrix family is growing, and we want YOU to be part of our new campaign. All CNX team members benefit from: Competitive salary. 100 ...
- See description
- Updated 26/03/2026
- Kingston and St. Andrew
outsourcing offering comprehensive services to its clients. Our company specializes in call center and BPO ... communication channels. Services range from complete call center services to maintaining applications ...
- Negotiable
- Updated 01/04/2026
- St. James
Position Summary The Director, BPO Operations oversees end-to-end BPO call center operations ... Responsibilities Operational Leadership Lead daily operations across multiple call center programs ...
- Not disclosed
- Updated 26/03/2026
- Kingston and St. Andrew
required. Call center experience required, previous technology and/or cellular sales or equivalent ... for saving and retaining customers who are requesting to disconnect or downgrade service. Every call ...
- Not disclosed
- Updated 24/03/2026
- St. James
across multiple islands Troubleshooting a critical call center outage Driving process improvements ... to lead IT operations across our Caribbean contact center footprint, supporting sites in Montego Bay ...
- Not disclosed
- Updated 02/04/2026
- Kingston and St. Andrew
THE OPPORTUNITY: * Full-time positions * An exciting, fast-paced call center environment centrally ... in each customer interaction REQUIREMENTS: * Sales experience in a call center or similar business ...
- Not disclosed
- Updated 30/03/2026
- St. Catherine
and diagnose issues. They have a call center or workflow-oriented background, and world-class customer ... knowledge and use of departmental resources, policies and procedures • Maintains acceptable call lengths ...
- Not disclosed
- Updated 30/03/2026
- Kingston and St. Andrew
to pass internal assessments. Customer Service experience in a call center or similar business ... Looking for a great place to work? Growth Opportunuites? Join us at our Kingston location ...
- See description
- Updated 19/08/2025
- St. James
required. 1–2 years of prior experience in customer service, call center, or medical office preferred ... and long call times. Effective verbal and written communication skills. Ability to stay organized ...
- Not disclosed
- Updated 01/04/2026
- Kingston and St. Andrew
stability for Contact Center functionality by analyzing data, identifying trends, and performing root ... communications between IT, Contact Center management, and vendors. • Utilize ServiceNow ticketing system ...
- Not disclosed
- Updated 31/03/2026
- Kingston and St. Andrew
or equivalent; some college education preferred. 1-2 years of previous customer service or call center ... , and general assistance. First Call Resolution: Analyze customer needs/concerns, leverage applicable ...
- Not disclosed
- Updated 26/03/2026
- Kingston and St. Andrew
in call center environments. • CRM Proficiency: Comfortable navigating CRM platforms to manage leads ... Job Description: Are you a persuasive communicator with a passion for outbound sales and helping ...
- Not disclosed
- Updated 30/03/2026
- St. Catherine
internal assessments. 6 Months Sales Experience Sales Experience in a Call Center is an asset ... Overview Are you a Masters in Sales? Do you have a great personality and love working with people ...