Team Lead (Supervisor)

The Business & Employment Centre is looking for a dynamic Team Lead (Supervisor) to join its team!

The Business & Employment Centre is seeking a suitably experienced Team Lead (Supervisor) to join its team. If you are strong in supervisory management, we are looking for you!

Job Title: Team Lead

The Team Lead shall be responsible for overseeing the complete distribution operations and the resource allocation in the warehouse operations at our client on a daily basis.  These duties include but are not limited to the following:

• Compliance with the standards and safety guidelines to ensure the safety of the work environment,
• Resource management (ensuring real time replacement of operational heads daily)
• Ensuring the day-to-day processes and procedures are followed exactly as defined and the necessary corrective actions taken where there is a deviation from this policy.
• Liaising with Internal and External parties to communicate any information related to the distribution and warehouse.
• Creating and maintaining work and vacation schedules for team members, to ensure maximum availability of resources to meet company and client requirements.
• Visiting customers to investigate service quality issues and solve customer complaints related to distribution teams.
• Leading the daily operational cycle, load assignment, and dispatch of personnel and resources across the distribution cycle.
• In conjunction with the routing instructions execute the planning and scheduling of all distribution resources.
• Contribute to the development of the Delivery Service Level Agreement and Warehouse Service Level Agreement, through assigned liaison persons.
• Conducting Performance Appraisals for direct reports, ongoing daily management of performance and disciplinary matters liaising/escalating to HR as required.
• Manage all items as it relates to compensation of their respective teams.
• Provide required reporting at the agreed timelines.
• Performing other reasonable job-related duties as assigned by Management.

Qualifications/Experience

• A BSc/BA in Logistics, Supply Chain, Management or related discipline or Certification in Supervisory Management coupled with 3 - 5 years’ experience supervising or managing in a Logistics Warehousing / Distribution environment.

Core Competencies/Requirements

• Sound problem-solving skills.
• A customer focused, driven and committed professional who is a genuine team player.
• Highly motivated and proactive, excellent communication and interpersonal skills.
• Proficient in Microsoft Office applications.
• Proficient in Microsoft Excel and Power Point