System Administrator

The position of System Administrator is responsible for assisting with installation/configuration, operation and maintenance of system hardware and software and associated infrastructure at all the Company’s sites.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES

• Monitoring and maintaining networks and servers.
• Documenting processes, backing up and archiving data, and developing data retrieval and recovery procedures.
• Installation and configuration of server virtualization.
• Upgrading, installing and configuring new hardware and software to meet the company’s objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Implementation and maintenance of firewall (for example, Fortinet).
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Providing exceptional end-user support and configuring mobile devices.
• Providing support to the Simulator Team and at the company’s various locations.
• Designing and implementing efficient end-user feedback and error reporting systems
• Creating user accounts and performing access control
• Keeping abreast of advancements and best practices in IT administration.
• Preparing timely reports as required.
• Providing assistance with website applications on an as needed basis.
• Other related duties as assigned by the IT Manager.

SPECIAL KNOWLEDGE REQUIREMENTS

•  Sound knowledge of methods, tools and equipment used in the installation and service of hardware and software.
• Principles and practices of installing and maintaining servers and workstations.
• Fundamental   knowledge   of   networking   concepts,   practices   and   troubleshooting techniques.
• Knowledge of industry-standard networking principles, theory and practices.
• Knowledge of computing infrastructure and web filtering techniques.
• Fundamental knowledge of Microsoft SQL 2012, 2016 and 2019.
• Sound knowledge of Microsoft Azure.
• Proficiency with scripting languages.
• Knowledge of PBX systems and Cisco switches
• Active Directory maintenance

WORKING EXPERIENCE

• At least five (5) years working in the IT field.
• Experience with network management software including Windows server, Active Directory and computer management software applications.
• Experience with server installation, security, backup and recovery.

EDUCATIONAL REQUIREMENTS

• Bachelor’s Degree in Information Systems
• CISCO Certification
• COMPTIA Network Certification

COMPETENCIES

• Customer focus
• Communication
• Innovation/initiative
• Applied learning
• Reliability and consistency

PHYSICAL DEMAND AND WORKING CONDITION 

• Normal physical effort required for performing IT duties.
• Ability to lift, carry, push or pull objects up to 25 pounds.
• Required to respond to IT issues outside of normal working hours (inclusive of weekends)
• and at the company’s various locations.