RETAIL SALES ASSISTANT

Retail Sales Assistant

The Retail Sales Assistant reports directly to the Channel Manager. The following skills and characteristics are required to fulfill this role: dependability, flexibility, strong organizational qualities, and timeliness.  

The incumbent must have excellent written and oral communication skills, detailed knowledge of Microsoft programs not limited to Excel, PowerPoint, Publisher and Word.  He/She must also own and operate a motor vehicle.  

This role requires communication with the following stakeholders: finance, customer service, marketing and sales departments, external customers.   

 Duties and responsibilities may include:  

• Managing & timely submission of retail reporting with a direct focus on performance of: 

• Sales Reps 

• Silos 

• Customers 

• Brand 

• Liaising with marketing team to support key retail customers 

• Managing relationships with external customers via programming execution based on brand plans. 

• Ensuring CPJ’s visibility in the retail trade and on premise - gondolas, POS etc. 

• Generating Monthly depletions reports for CORE Retail brands 

• Using findings used to develop promotions and marketing campaigns.  

• POS Management, which involves gathering information and actively managing all POS materials. Tracking usage and movements between CPJ locations. Also responsible for using in promotions and development of new materials. 

• Trade Visits- Preparing mthly trade visit schedules, ensuring that constant communication is maintained with key retail partners. 

• Customer Communication – Aiding in all customer related queries, presentations, and account development. 

• Retail outlook and Market Research – Actively assessing different market segments for all product categories. Both in categories that CPJ brands exist and areas we are looking to penetrate. Providing feedback to management regarding threats and opportunities. 

• Cheque Requests & Payments –processing of payments. This involves creating a cheque request, acquiring signatures of approval, collating with all relevant budgets, and submitting to accounts with appropriate transfer documents.  

• Complete the payroll process for fortnightly paid employees within the division.  

• Effectively completes all other activities as delegated by the supervising authorities. 

Skills and Specifications 

• Should demonstrate competence to work under pressure without constant supervision. 

• Ability to meet deadlines and exercise good time management skills. 

• Presentation skills to include modern presentation methods.  

• Ability to develop and maintain good relationships with colleagues and customers. 

• An understanding of the principles of good customer service. 

• Trustworthy, dependable and reputable. 

• Well organised and methodical approach to work and the work environment. 

• Ability to work flexible hours as the needs of the service dictate, including out of normal hours as required.   

• Advanced computing knowledge especially Microsoft Office suite. 

• Ability to work within Company Policies. 

Education/Qualifications 

• The successful candidate must be a detail-oriented university graduate with a Bachelor's Degree in Marketing, Advertising or Public Relations. 

• At least one-year related experience in the field.