Network Engineer

Network Engineer at CICSA Credit Union Ltd.

The Credit Union is a dynamic, member-driven, savings and loans institution that integrates, preserves, and cultivates champions and visionaries in order to improve the lives of our local community. Differing in both philosophy and structure from other financial institutions, not just through positive economic and social change, but by members helping members that operate not for profit but for service. As an organization of collaboration and innovation, we welcome applications from individuals that want to further their careers in a growing, family-oriented environment, that endeavors to enrich the lives of our members and the community we serve.

PRINCIPAL ACCOUNTABILITIES:
• Work with the IT team to assess and define network requirements for current and future projects.
• Identify and establish performance metrics and requirements to guide network projects.
• Monitor and troubleshoot VoIP and network performance, ensuring high-quality, reliable connections.
• Set performance metrics and conduct audits to maintain optimal net operation.
• Research new technologies to enhance scalability, security, and efficiency in network operations.
• Keep network documentation up to date, including diagrams, configurations, and inventory.
• Perform regular security checks, including firewall and access control management, to safeguard data.
• Plan for network growth and ensure disaster recovery and backup procedures are in place.
• Track and report network performance metrics, offering updates to IT management and other stakeholders.

QUALIFICATIONS & EXPERIENCE:
• Bachelor’s degree in Computer Science or related field.
• At least 5 years’ related work experience.
• Professional certification such as CCNP, CCNA, CCIE, NSE Certification(s) or other related certifications.
• Proven experience and success with LAN, WAN, WLAN, and WWAN design and implementation.
• Extensive experience with network capacity planning, network security principles, and general network management best practices.
• Strong, hands-on technical knowledge of network and PC operating systems.
• Excellent knowledge of telephony systems, including VoIP and PBX systems.
• Working technical knowledge of current network hardware, protocols, and Internet standards.
• Extensive application support experience with enterprise-level software and systems.
• Knowledge of applicable data privacy practices and laws.

SKILLS/ATTRIBUTES:
• Strong interpersonal, written, and oral communication skills.
• Able to conduct research into networking issues and products as required.
• Ability to present ideas in user-friendly language.
• Highly self-motivated and directed, with keen attention to detail.
• Proven analytical and problem-solving abilities.
• Able to effectively prioritize tasks in a high-pressure environment.
• Strong customer service orientation.
• Experience working in a team-oriented, collaborative environment.

Credit Union offers an excellent remuneration package including a discretionary performance-based bonus, Pension and Health Insurance. Employees also participate as members in annual members dividends.

TO APPLY: Qualified Caymanians including Cayman Status Holders with the right to work, and qualified IT Professionals can submit their cover letter and resume to Human Resources via https://cicsacu.bamboohr.com/careers or by visiting the careers page at www.creditunion.ky.

APPLICATION DEADLINE: 4 December 2024