Manager Security & Loss Control

To provide a secure environment for all stakeholders at the Company’s facilities and protect the Company’s assets, including staff, buildings, outside plants, cash collected, and equipment.

MANAGER SECURITY AND LOSS CONTROL

JOB SUMMARY

To provide a secure environment for all stakeholders at the Company’s facilities and protect the Company’s assets, including staff, buildings, outside plants, cash collected, and equipment. It involves developing and managing a fully outsourced alliance model for all security services, including but not limited to static armed, unarmed and canine services, rapid response patrol and response, high-risk escorts and cash in transit

KEY FUNCTIONS

• Review security operations in each district daily to identify potential threats and implement steps to reduce security risks.

• Monitor the overall security operations for threats and weakness in all services, including but not limited to
  • Static Armed, Unarmed and Canine Services

• Rapid Response Patrol and Response

• High-Risk Escorts

• Cash In Transit

• Jointly responsible for the provision of Security Incident Command and Control.

• Liaise with Internal customers, outside plant, internal staff, and coordinate daily escort of technicians and installation staff to address their ever-changing security needs and provide a safe working environment (both in and on the field) to deliver services to our customers.

• Complete administrative tasks by checking and approving staff overtime claims, verifying contractors’ bills, vetting reports, approving purchase orders, checking and approving petty cash claims, Inputting data on designated software programs for the smooth functioning of the department.

• Liaise with Security Service Providers to correct issues with contracted Security Staff and improve the overall security offered to TSTT.

• Design, improve and develop security systems.

• Lead the response to security breaches and loss events to minimize the impact of the breach or loss and prevent future occurrences.

• Coordinate resource deployment as required in areas across the company.

• Workplace safety: Validate that all work is completed in accordance with the Company’s Health, Safety and Environmental regulations.

EDUCATION & EXPERIENCE

A minimum of a bachelor’s degree in Security Management AND

• Certified Protection Professional (CPP) or equivalent

• A minimum of five (5) years’ experience in security management

• Proficient in Microsoft Office Suite

NOTE: Any relevant combination of qualifications and experience at an appropriate level to competently perform required duties will be considered.

FUNCTIONAL COMPETENCIES

• Risk Management: To identify threats, categorize assets and rate system vulnerabilities in an effort to quantify potential losses and effect proper controls.

• Confidentiality: The ability to work with highly sensitive information without willful or accidental dissemination or unauthorized use.

• Incidence Response Management: The ability to effectively and efficiently respond within the limits of established protocols to any occurrence or incident within charter.

• Investigative Techniques: The act or process of investigating something or someone formally or systematically in order to discover facts.
• Reporting Techniques: The act of gathering and compiling relevant facts or data and presenting the information effectively and concisely.

• Conflict Management: Dealing effectively with others in an antagonistic situation using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people.

CORE AND LEADERSHIP COMPETENCIES

Organisational Awareness: Contributes to the organisation by understanding and aligning actions with the organisation's goals, core functions, needs, and values. Contributes to the organisation by actively demonstrating the alignment of activities with the organisation strategies, key initiatives, core functions, needs, and values and supporting others to do the same.

Customer Focus: Prioritises and takes action on the needs of both internal and external customers. Designs and delivers products and services with the customer experience top of mind.

Planning and Results Orientation: Invests time in upfront planning to achieve organisational goals and objectives while meeting quality standards, following the appropriate processes, and continuously assessing results.

Creativity and Innovation: Thinks beyond the confines of traditional models to recognise opportunities and find new and better ways of doing things to be and remain an agile broadband provider. Encourages experimentation and accepts failure as a driver of innovation.

Communication: Effectively and appropriately interacts with others to build relationships, influence others, and facilitate sharing ideas and information. Uses tact and diplomacy to navigate demanding situations. Relays key messages by creating a compelling story targeted to specific audiences.

Strategic Leadership and Execution: Applies vision to think beyond the immediate situation and explore multiple potential paths. Invests time in planning, discovery, and reflection to better drive decisions and more efficient implementation. Ensures that business goals are met by executing, monitoring, and adjusting the organisational action plan.

People Leadership: Inspires, motivates, and empowers people to achieve organisational goals. Coaches, mentors, and manages employee experience and performance through mindful preparation. Creates space for others to lead.

Salary and Benefits: Applicable to Manager (M2) position

Deadline date for applications: Friday 21st February 2025