Requirements and skills Proven work experience as a Guest Relations Manager, Hotel Manager or similar ... Guest Relations Manager responsibilities include greeting clients as they arrive, coordinating ...
the different objectives of the hotel: financial, quality and human resources. Ensuring compliance with legal ... -up plans for continuous service improvement, based on the hotel's quality program to increase Guest ...
Responsibilities: Follow up on guest feedback with the aim of understanding areas of opportunity and their expectations. Establish action plans together with the team, with the aim of ensuring guest ...