Employee Relations Specialist

This position carries out responsibilities in the following functional areas: HR, policy implementation, employment and employment law compliance.

Ocean Coral Spring is seeking a dedicated Employee Relations Specialist to help foster a positive and compliant work environment through effective employee relations and conflict resolution.

Key Responsibilities:

• Provide guidance on the interpretation of company policies and respond to employee queries, concerns, and open-door complaints.
• Oversee and manage the disciplinary hearing process, ensuring compliance with company policies and relevant labor laws.
• Conduct thorough internal investigations on workplace issues such as harassment, discrimination, unfair treatment, and fraud.
• Monitor and ensure consistency in disciplinary practices and performance management across departments.
• Advise leadership on employee performance issues and recommended actions.
• Deliver training and coaching to supervisors and managers on employment practices and labor laws to ensure compliance and effective management.
• Execute and manage compliance training programs to meet legal and organizational standards.
• Review and manage voluntary and involuntary terminations, including conducting comprehensive exit interviews.
• Facilitate conflict resolution and mediate workplace disputes to promote a positive and productive work environment.
• Support and contribute to special projects as assigned, ensuring alignment with organizational goals and employee welfare.

Requirements:

• Bachelor's degree in Human Resources, Business Administration, or a related field.
• A minimum of 2-5 years of experience in employee relations or human resources.
• Strong knowledge of labor laws, disciplinary processes, and performance management practices.
• Experience conducting workplace investigations and handling conflict resolution.
• Excellent communication and interpersonal skills, with the ability to build rapport at all levels of the organization.
• Strong problem-solving skills and the ability to handle sensitive issues with discretion.
• Experience in coaching and training managers and supervisors.

Skills:

• Strong organizational and time-management abilities.
• High level of attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced environment.
• Strong analytical and critical-thinking skills.
• Excellent mediation and conflict resolution skills.