Database & Applications Specialist (Superpharm)

In this role the ideal candidate will be responsible for, designing, implementing, maintaining, supporting and optimizing database management systems; developing, modifying, maintaining, and supporting application systems with a focus on service improvement and optimization.

• Perform analytic studies of existing applications and database management systems and reporting on their ability to meet company needs.
• Design and develop new applications and database management systems for organizational use.
• Ensure that all applications and database management systems are backed up and upgraded as part of preventative maintenance and disaster recovery processes.
• Report and create documentation for applications.
• Work with other developers and software providers to ensure organizational needs for software are met.
• Investigate user problems and needs, identify their source, and determine possible solutions.
• Analyze user project proposals to include identifying potential problem areas and recommend optimum approaches for project path.
• Participate in the development, implementation, installation, and testing of applications software.
• Contribute through code/algorithm development and other means, for the development of tools and interfaces between application programs and for the development of debugging programs.
• Participate in the development of training materials and assist in conducting training and workshops in parallel processing and use of core business applications.
• Investigate, recommend and install new applications.
• Maintain confidentiality with regard to the information being processed, stored or accessed by the network.
• Document programming problems and resolutions for future reference.
• Support and maintain the various enterprise applications and databases.
• Develop and maintain documentation for various applications and databases.
• Support Finance in billing/invoicing/revenue assurance operations.
• Evaluate and implement new application and database management systems, policies and procedures.
• Schedule, communicate and execute maintenance activities.
• Adhere to the company’s and department’s KPIs.
• Attend training courses or seminars and disseminate information to other team members.
• Provide internal support to other members of staff where necessary.
• Participate in staff meetings and team building events.
• Deliver training to end users regarding hardware and software.
• Performs other related duties as assigned.
• Provide support on an on-call basis.