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Trinidad Jobs

JOB SUMMARY: The Executive Manager, Customer Experience reports to the Chief Operations Officer. The selected candidate will lead our customer engagement programs and support the implementation ...

. Membership Growth & Retention: • Lead the recall program to follow up with expired or inactive ... . • Develop and manage loyalty initiatives and incentives to increase retention rates. Marketing ...

processes and automation to increase membership acquisition and retention 5 Responding to and reducing ... , or a related field Experience in sales management, leadership, customer service, marketing campaigns ...

quotes, deal with customer service issues, assist in the management of claims and receivables ... of the retention process Reporting Prepare daily, monthly and weekly reports as required. Conduct interval ...