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Jamaica Jobs

regulations would be a distinct advantage. Knowledge of Customer Service Principles. High degree of accuracy and attention to detail. Ability to work in a fast-paced environment. Strong time management ...

of customer service for all support queries and adhere to all service management principles ... . Update contract customer configuration files. Carry out in-house system testing. Be responsible ...

management and tracking; regular meetings with PMs and developers, create test plans, project plans ... management experience. ​ Bachelor's degree in an applied quantitative discipline (Data Science, Analytics ...

as required to support the team and improve the quality of the escalation query management. Identify ... and/ or services. Team focused, self-motivated and possess very good time management skills. Complete ...

Performance Management Process as needed to develop agent performance and behavior 4 Supervises ... , customer operating systems, Company policies and procedures as outlined in Employee handbook; Computer ...

at the user level with MS Intune. - Leadership maturity with a team or stakeholder management experience ... Influx is looking to expand its team with experienced and driven Tech Support agents ...

is responsible for oversight of the market’s operations with a view to maximising earnings and the customer ... consistently high levels of customer service in a cost-effective manner while delivering the revenues ...

the company’s services meet customer expectations. Developing ways to increase the quality of customer service and increase customer satisfaction. Optimizing workflows and processes to save time ...

This role involves analyzing customer feedback, identifying areas for improvement ... in upholding the company’s commitment to customer satisfaction and operational efficiency. Key ...

. Responsibilities • Manage incoming calls • Assess customer’s needs and guide the customer accordingly • Resolve product or service problems by clarifying the customer's complaint; determining the cause ...

meeting customer expectation and demand for our products. Core Functions Lead the sales team ... through exceptional customer service, strong customer relationships and keen monitoring ...

, this individual must possess a professional, motivated and positive attitude in every customer ... to client contact. Actively listen for and alert sales team to upsell opportunities. Maintain customer ...

Job Purpose To provide Project Management advisory services and support the successful ... the institutionalisation of a best-practice Project Management Methodology at JSEZA To support the successful ...

, convenience store sales, and customer service. Manage staff scheduling, training, and development ... , banking, and financial reporting to ensure accuracy and transparency. Address customer inquiries ...

, and customer satisfaction while leveraging social media platforms to promote services and engage ... to meet operational needs and event deadlines. 3. Customer and Stakeholder Engagement: Build strong ...

the day‑to‑day operation of the billing process, to involve liaison with the Customer and Order Management ... inquiries from customer service & collections teams from customer payment activities Transfer ...

and policies, as it relates to supply chain management, distribution, customer relationship ... a Warehouse Supervisor who will be responsible for the management of the Depot’s warehouse operations ...

the customer service expectations of our customers, prospects and vendors. In conjunction with the rest of the centre team, the CA ensures the customer experience is exceptional throughout the entire ...

Management and customer service skills Must be computer literate & proficient in MS Office and/or Google ... The incumbent will monitor transaction discrepancies and assist with updating customer accounts ...

to management that arise during the delivery process so that the management team can address the customer. Liaise with customers to coordinate delivery addresses and time slots. Assist with duties ...

interpersonal skills and relationship management. This is a target based role ... : Meets their monthly sales quota from new and existing assigned customer base ...

interpersonal skills and relationship management. This is a target based role ... : Meets their monthly sales quota from new and existing assigned customer base ...

of the company’s marketing objectives and growth targets by providing excellent customer service ... goodwill and productive relations. Supervise daily operations and personnel of the Customer Care Centre ...

, Project Management and Business. Proficient in Microsoft Office Suite (Outlook, Word, Excel and PowerPoint), Non-profit or customer-oriented background preferred. Required knowledge and skills Experience ...

other duties, as assigned, including database management, customer service delivery, research, ad ... Check Administration will be responsible for providing high-level customer service and support ...