Jamaica Jobs

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French Bilingual Customer Support Agent - Portmore

IBex Global -2

in a call center environment. Research and resolve complaints to ensure customer retention ... resources such as KC or help center (e.g. references & searching for blurbs) and is able to escalate ...

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Customer Experience Professional - Portmore

IBEX Global

) while supporting all contact center programs. The individual in this role must be receptive to this feedback ... to the business by providing superior customer service through the Contact Center, enabling the client ...

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Fraud Prevention Agent (Back Office)

IBex Global -2

center or BPO environment (preferred). Education High school diploma required; college degree ... Are you ready for a new and exciting challenge ?? How does email and chat support sound ...

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Mobile Care Agent

Optimum Jamaica

Job Summary: The Mobile Care Agent is responsible for delivering exceptional customer support and technical assistance for Optimum Mobile customers. This role handles a wide range of inquiries ...

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Senior Manager, Facilities and Security

VXI Jamaica Ltd.

Senior Manager Security and Facilities Role Overview About VXI VXI Global Solutions is a BPO leader in customer service, customer experience, and digital solutions. Founded in 1998, the company ...

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Operations Manager

VXI Jamaica Ltd.

Job Summary The position is responsible for managing day to day operations and execution of programs. Supervises a group of Team Leaders. Responsible for operations performance, client satisfaction ...