Business Analyst

GK General Insurance Company seeks to identify an individual looking for an excellent opportunity to progress his/her career; and who possesses the vision and energy to help drive dynamic changes in the company.

In the following capacity:-​

BUSINESS ANALYST

Reporting to the Strategy & Business Support Manager, GK General Insurance Company Limited, the incumbent will be expected to: 

• Document and analyse current and future business processes using interviews, document analysis, requirement workshops, surveys, business process analysis and workflow analysis.
• Produce process-related documentation including workflows, wireframes, swimlane, Ishikawa, sequence and activity diagrams, user stories and use cases.
• Collect, analyse, understand and translate current and future business needs into detailed requirements and plans.
• Produce requirements-related documentation including business, functional and non-functional requirements and traceability matrices.
• Apply business process reengineering methodologies to improve efficiencies and create lean processes.
• Create Policies, Procedures, User and Technical Manuals and training documentation.
• Assume the role of liaison between business users and technical staff on each assigned initiative.
• Develop Test Strategy, Test Plans and lead Test Execution.
• Assist in the design and delivery of training programs to technical and non-technical users.

Minimum Qualifications & Experience

• Bachelor’s Degree in Management, Banking and Finance or related field.

• IIBA-Certified Business Analyst Professional or PMI certification would be an advantage.

• Formal training in Six Sigma, Lean Processing and Change Management is an asset.

• Minimum three (3) years’ experience working in the financial industry.

• Minimum of three (3) years’ experience in Business Process Analysis, Design or Improvements.

• Minimum of 3 years’ experience in requirements gathering techniques, process mapping and process reengineering

• Exposure to the General Insurance industry is an asset

​​​​​​Competencies and Know-How:

 Functional competencies

• Sound knowledge of Business Process Analysis and Business Process Improvement methodologies.

• Sound knowledge of Project Management principles.

• Strong documentation skills.

• Knowledge of Information and Communication Technology (ICT) terminologies would be an asset.

• Knowledge of the Software Development Lifecycle (SDLC) would be an asset.

• Skilled in interpreting business needs and translating them into functional and non-functional requirements.

• Results oriented with a strong sense of responsibility.

• Strong written and verbal communication with excellent presentation and interpersonal skills are mandatory.

Behavioral competences

• Flexible, organized, proactive, quick thinker, used to working within deadlines/time constraints in a high-pressure environment, solution oriented.

• Ability to grasp new information and concepts quickly

• Strong written and verbal communication, and presentation skills

• Superb customer-service orientation and interpersonal skills

• Strong attention to details as well as technical & analytical thinking

• Ability to interact professionally and maintain professionalism across all levels of within and outside the organization

​

Qualified applicants are invited to submit applications no later than 04/11/2024 via the careers section of our Corporate Website at www.gracekennedy.com

GK General Insurance Company upholds the principles of fairness and equity in the treatment of all our employees and stakeholders. The Company is committed to equity in all its employment practices and policies and seeks to recruit, develop and retain its employees on the basis of merit, ability and performance. As such, we are committed to ensuring equal opportunity in employment, and will not discriminate on the grounds of race, national origin, religion, gender, or otherwise.