The Senior Private Banker develops excellent customer service standards and ensures compliance ... the customer and the bank and to ensure compliance with bank policies and procedures • Ensure service ...
. Competencies: Excellent customer service orientation and skills. Works well under pressure ... operations, through the efficient management of service levels, queues, operational risk. Establish work ...
and excellent numerical skills. Interpersonal Skills: · Effective communication and customer service ... , managing banking relationships, implementing efficient cash management systems, providing expert ...
. TRAINING Microsoft Office Suite i.e. Word, Excel, Access Display exceptional customer service ... Performing reviews and approvals for updates of the bio data on the banking software for the business ...
and queries in a professional and prompt manner so as to provide excellent customer service. 12. Sundry ... . Customer request and queries Handles customers’ request and queries via the CX Portal, email and walk ...
with the teams within GSSL Operations to ensure excellent customer service is provided. The incumbent ... and therefore must have proper coordination within the team to ensure high levels of customer service to internal ...
approach to ensure compliance with national and Corporation guidelines to mitigate risk. Customer Service ... requests (foreign and local currency) Online banking ACH Approval Manage all foreign currency ...