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ATV GUIDE
Chukka Caribbean Adventure Tours
- Hanover / St. James / Westmoreland
- Not disclosed
- Contract
- Updated 20/03/2025
- HRD
ADVENTURE SPECIALIST - ATV GUIDE
Core Function:
As a tour guide, you are responsible for providing accurate tour information to guests and consistently deliver a safe fun-packed experience.
Education and Experience: (Minimum Requirements)
- At least 3 CXC subjects including English
- A foreign language is a definite asset
- Two years driving experience
- Valid driver’s License
- Certificate in public speaking is desirable
- C.P.R. and First Aid
- Team Jamaica certification
Specialised Knowledge, Skills and Abilities
- Good verbal and written communication skills
- Good human relations skills
- In-depth knowledge of tour
- Ability to calm disgruntled and/or challenging guests
- Pleasing personality
- Ability to handle complaints
- Ability to work under pressure
- High professional & ethical standard
- Passion for nature & the environment
- Must have the physical ability to frequently lift and carry heavy to moderate weights.
- Ability to use initiative
Special Conditions Associated with the job
- Outdoor environment
- May be required to work beyond normal hours
Duties and Responsibilities
- Represent Chukka Caribbean professionally at all times.
- Conduct oneself consistent with the policies and procedures of the company.
- Ensure that you’re properly groomed and neatly attired in the company uniform at all times.
- Carryout daily operation to ensure a smooth and efficient flow.
- Report all incidents and accidents to the Team Leader/Supervisor immediately.
- Complete accurately all incidents and accidents reports. Information must be communicated to the Team Leader/Supervisor immediately.
- Conduct equipment maintenance according to schedule.
- Ensure that the area and facilities are clean and free of litter to enhance the attractiveness of the site.
- Adhere to all company standards and policy.
- Maintain a harmonious team spirit among team members by maintaining friendliness, professionalism and adherence to company vision and values.
- Assist with periodic inventory of resources and equipment.
- Ensure to report any equipment failure, malfunction & breakdowns.
- Conform to all safety practices that are put in place.
- Conduct the tour operations in accordance with the environmental policy of the organization.
- Assist with repairs and maintenance of tour vehicle and infrastructure.
- Conduct schedule Trail and equipment inspection and accurately log the information.
- Report any inspection or tour abnormality to the Team Leader/Supervisor immediately.
- Conduct routine washing and sanitization of units and equipment.
- Take ownership of all equipment whether assigned or unassigned.
- Ensure equipment are adequate and clean prior to guests arrival
- Prepare guest for tours in accordance to safety standards and company policies.
- Conduct orientation in accordance to company standards.
- Ensure that all guests are provided with accurate tour information.
- Carry guest on tour in accordance to training.
- Ensure that guests adhere to all safety procedures.
- Recommend the removal from the tour; anyone who breaches the safety procedures.
- Recommend the removal of anyone from the tour; anyone who fail to meet the minimum requirements.
- Recommend the discontinuation of a tour for safety reasons.
- Perform other related duties assigned from time to time.
- Attend regularly scheduled meetings.
- Conduct minor repairs of tour area, resources and infrastructure.
- Work at other locations as assigned.
- Effectively carry out all other assigned duties from time to time by your supervisor or manager.
Ref: ATV GUIDECCC
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