Walk-in Collections

We are looking for Collections Leader. The Team Leader must be able to meet and exceed daily collections targets.

FUSION BPO SERVICES: 24-26 Trinidad Terrace, KINGSTON 5- NEW KINGSTON

Walk-IN TEAM LEADER POST

#Collections

 Requirements:

• Minimum of  2 years COLLECTIONS
• Excellent communication skills.
• Confidence and skillful negotiating skills.
• Computer literate.
• Excellent in Mircosoft Office 
• Strong organizational skills

Other Required Skills and Specialized Techniques:

• Lead a team of at least 10 Agents
• Find and contact clients to ask about their overdue payments    
• Monitor accounts to identify outstanding debts
• Update account status records and collection efforts
• Excellent communication, interpersonal and team skills; Ability to work on own initiative.
• Ability to organize, multitask, prioritize and work under pressure
• Excellent organizing and time management skills
• Must be patient and polite, especially when dealing with difficult customers  

Qualification and Experience

• Minimum of 5 CXC’s including Math, and English
• Ability to work flexible hours and weekends
• 2 years experience working in the same capacity

Working Conditions

Normal BPO environment

ADDRESS: 24-26 Trinidad Terrace, KINGSTON 5 

Shortlisted persons will be contacted

If selected, you will require to have original and copy of your:

• Resume 
• ID
• TRN
  
• NIS
• Birth Paper 
• Qualifications
• PEN