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WALK-IN - Onsite-Universal Sales, Retention & Customer Service Agents-
Etech Global Services LLC
- Hanover / St. James / Westmoreland
- Not disclosed
- Permanent full-time
- Updated 31/10/2024
- HRD
Agents receives calls from customers, they will assist them by providing appropriate assistance/help which may include (but not limited to, General Inquiries, Upgrade/Downsize/Cancellation, Adjust Delivery Schedules, makes the appropriate recommendations for customers, Update Customer Profile.
WALK-IN Interviews are accepted!!!!!!
We are growing, come join our Servant Leadership Team! We are a company that cares for their employees.
You are required to do a DRUG TEST Onsite
Requirements
- A minimum of 3 CXC subjects including English Language is required.
- A minimum of 1 year call center experience in sales, collections and/or retention.
- Strong Soft Skills required
- Candidate must be computer literate.
- Candidate must possess a Valid ID, TRN, and NIS.
- Candidate must be 18 years or older to be considered.
- Flexible to work any assigned Shift any day of the week including weekends and public holidays.
- HEART/NTA Customer Service Certificate is accepted.
- Must be able to type a minimum of 25 WPM.
- Balanced in terms of delivering utmost quality customer experience and possessing good negotiation skills.
- Problem solving skills- ability to access and research multiple sources of data.
- You must be able to handle push backs from customers who wants to cancel.
- The ideal applicant must be proficient in time management.
- You must be able to handle your calls in a polite way while being patient in handling difficult customers.
WHAT WE OFFER
- Tuition Reimbursement
- Employee Referral Program
- Health and Life Insurance Benefit
- Free Shuttle Service
- Leadership Program
- Paid Training
- Career Advancement Program
- Bonuses and incentives based on campaign
- Monthly Rewards and Recognition
- Opportunity to participate in Monthly Give Back Initiatives for the Community
We thank all applicants however only shortlisted candidates will be contacted!
Please whatsapp your full name and contact details to schedule and onsite interview to:- 876-318-1326. After your application is complete
Ref: Customer Service/Retention Agents CCCCC
Apply Now
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