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Etech Global Services LLC

WALK-IN- Onsite Interviews - Customer Service Voice Agents - Between 8AM - 9PM Shift

Etech Global Services LLC

  • Hanover / St. James / Trelawny
  • Not disclosed
  • Permanent full-time
  • Updated 11/11/2024
  • HRD
Apply Now

Candidate must be able to multitask, display active listening skills, must be proficient in using the computer. Resolve customers issues in a timely manner.

WALK-IN INTERVIEWS ACCEPTED

 

We are growing and we need you!!

 

In order to make it easy for our team to contact you, could you submit this application on journeyfront

 

 https://app.journeyfront.com/?sr=765b03f5-e7ae-11ee-a99a-0effc46ca69f 

 

You can copy the link in a browser to access the application

 

You are required to do Drug Screening onsite

 

 

 

• Recommend potential products or services to management by collecting customer information and analyzing customer needs

• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem

• Clear and Effective communication skills in English including active listening and conversational skills.

• Balanced in terms of delivering utmost quality customer experience and possessing good negotiation skills.

 • Effective Organizational Skills

• Computer proficiency skills with a minimum 30 WPM typing speed

 

Requirements

 

A minimum of 3 CXC subjects including English is required with a minimum of 6 months call center experience.

• No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice.

• Candidate must be computer literate.

• Candidates must possess a Valid ID, TRN, and NIS.

• Candidate must be 18 years or older to be considered.

• Flexible to work any assigned Shift any day of the week including weekends and public holidays.

• HEART/NTA Customer Service Certificate is accepted.

• Problem solving skills- ability to access and research multiple sources of data.

 

WHAT WE OFFER

 

• Tuition Reimbursement

• Employee Referral Program

• Health and Life Insurance Benefit

• Free Shuttle Service from Center down town Montego Bay

  • Free Shuttle from Center to  Lucea, Savanna-La-mar and Falmouth

• Leadership Program

• Paid Training

• Career Advancement Program

• Bonuses and incentives based on campaign

• Monthly Rewards and Recognition

• Opportunity to participate in Monthly Give Back Initiatives for the Community

• Monthly employee engagement activities

 

 

Whatsapp your full name contact number to register for an interview after completing the applicaion to 876-318-1326.

 

Please take the following documents to the interview:-

 

Updated Resume

1 Passport size picture

NIS, TRN, ID

NCB or Scotia Banking details

Certificates and Qualifications


We are located at:-


Suite A101-104, Cazoumar Freezone,

1-3 Pimento Way, Freeport,

Montego Bay, St. James, Jamaica

 

 

Ref: NDR-Customer Service/Financial Consultant CCC
Apply Now

Etech Global Services LLC

Etech Global Services LLC

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