Candidate must be able to multitask, display active listening skills, must be proficient in using the computer. Resolve customers issues in a timely manner.
WALK-IN INTERVIEWS ACCEPTED
We are growing and we need you!!
In order to make it easy for our team to contact you, could you submit this application on journeyfront
https://app.journeyfront.com/?sr=765b03f5-e7ae-11ee-a99a-0effc46ca69f
You can copy the link in a browser to access the application
You are required to do Drug Screening onsite
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
• Clear and Effective communication skills in English including active listening and conversational skills.
• Balanced in terms of delivering utmost quality customer experience and possessing good negotiation skills.
• Effective Organizational Skills
• Computer proficiency skills with a minimum 30 WPM typing speed
Requirements
• A minimum of 3 CXC subjects including English is required with a minimum of 6 months call center experience.
• No CXC a minimum of 6 months - 1 year Call Center experience is needed in customer service Voice.
• Candidate must be computer literate.
• Candidates must possess a Valid ID, TRN, and NIS.
• Candidate must be 18 years or older to be considered.
• Flexible to work any assigned Shift any day of the week including weekends and public holidays.
• HEART/NTA Customer Service Certificate is accepted.
• Problem solving skills- ability to access and research multiple sources of data.
WHAT WE OFFER
• Tuition Reimbursement
• Employee Referral Program
• Health and Life Insurance Benefit
• Free Shuttle Service from Center down town Montego Bay
• Leadership Program
• Paid Training
• Career Advancement Program
• Bonuses and incentives based on campaign
• Monthly Rewards and Recognition
• Opportunity to participate in Monthly Give Back Initiatives for the Community
• Monthly employee engagement activities
Whatsapp your full name contact number to register for an interview after completing the applicaion to 876-318-1326.
Please take the following documents to the interview:-
Updated Resume
1 Passport size picture
NIS, TRN, ID
NCB or Scotia Banking details
Certificates and Qualifications
We are located at:-
Suite A101-104, Cazoumar Freezone,
1-3 Pimento Way, Freeport,
Montego Bay, St. James, Jamaica