WALK-IN - ONSITE - Sales Leaders & Record Retrieval/Collections Specialist

COME AND JOIN OUR DYNAMIC TEAM AT ETECH!!!!!!!!!!!!!!!!!

Proficient in Customer service and Collections Knowledge of record management procedures & processes (is a plus) Experience of at least 2+ years in an Operations Center, or in outsource management in the service Industry

Effective analytical, problem-solving, and decision-making skills Effective organizational skills Ability to access and research multiple sources of data. Must pass pre-hire exam with 90% or higher.

Ability to multitask and work under pressure. Strong attention to detail and critical thinking skills Able to effectively resolve problems and be efficient in a fast-paced environment and work a variety of work schedules to include days, nights, weekends, holidays, etc. Able to work in a team oriented, high demand and fast paced environment. 

SALES LEADER:-

SUMMARY:
Coaches and develops a team of agents/representatives to achieve their individual performance goals as well as team goals by performing the following duties. 

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES:

Directly supervises approximately 15 FTE's on a Campaign in the Operations Department.  Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and monitoring, coaching and developing employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 Knowledge of:

Campaign products and/or services being offered, customer operating systems, Company policies and procedures as outlined in Employee handbook; Computer programs including Word, Excel, Power Point and Outlook.

Ability to:

Establish and maintain effective relationships with team members, effectively monitor, and evaluate job performance and coach and develop team members as needed; develop and maintain relationships with peers across departments.

EDUCATION and/or EXPERIENCE:

Bachelor's degree from four-year College or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.  Ability to write reports, business correspondence, and procedure manuals.  Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS:

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages. 

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid driver’s license or other Government issued photo ID.

PHYSICAL DEMANDS:  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

1. Upload your updated resume.

2.Whatsapp Us your full name stating that you are registering for the Onsite Interview @876-318-1326

3. You must pre-register in order to attend the interview, no exceptions will be made if you do not pre-register.

Take the following documents with you:-

• TRN
• NIS
• 1 Passport Size Photo
• Valid Identification
• Certificates/Proof Of Qualifications
• NCB/BNS Account Information