Underwriting Customer Service Representative

The Customer Service Representative is responsible for risk-evaluation, preparing policies, handling claims related matters in support of company’s objectives and providing quality customer service.

Principal Duties and Responsibilities

• Provides quotations according to underwriting guidelines;
• Attends to all customers
• Verifies and enters information and produces policy documents and certificates;
• Provides and processes data for analytical reports.
• Supports the development and maintenance of a Team environment by performing other related duties;
• Conducts timely renewal process to optimize retention ratios;
•  Supports the development and maintenance of a team environment by performing other related duties;
• Adheres to Anti-Money Laundering and other regulatory requirements;
• Adheres to all Standard Operating Procedures