System Administrator

System Administrator

POSITION PURPOSE

Assist the IT Manager with implementing the Company’s tactical ICT Plan and support the department's daily operations. Ensure the Company’s networking infrastructure is operational, with all updates and patches applied. Keep the Company’s server operating systems updated with the latest security and software patches. Manage the Company’s backup software and infrastructure, ensuring its successful execution daily. Maintain the Company’s Accounting, Laboratory, and Patient Management applications, ensuring they are always online and functional. Continuously test and install upgrades and patches for these respective applications. Regularly undertaking reviews of these applications and Active Directory to ensure all users are in the correct security groups and have the necessary access control rights.

ESSENTIAL FUNCTIONS AND BASIC DUTIES

• Responsible for maintaining the Company’s network and its peripheral devices including but not limited to:
  • Servers
  • Firewall  
  • Switches  
• Responsible for the installation of patches and upgrades for the following:
  • Servers
    • VMware
    • Microsoft Windows
    • Linux
    • Antivirus software
  • Switches 
  • Enterprise Resource Planning applications including but not limited to:
    • Accounting Management System 
    • Human Resource Information System
    • Patient Management System
    • Laboratory Management System

 

• Lead technician responsible for network security, including but not limited to:
  • Virus suppression and removal
  • Phishing attack prevention; detection and suppression
  • Penetration testing
• Analyze and resolve network hardware, software, and communication problems using diagnostic software and/or technical troubleshooting process
• Plan, design and coordinate the various components of an enterprise network system
• Evaluate and recommend network software and hardware for the enterprise system
• Responsible for directly overseeing the Company’s
  • Backup and recovery software and devices
  • Securing the Company’s digital data archive   
• Responsible for reviewing and producing reports for users' access levels for all Enterprise Applications including its cloud base PBX  
•  Responsible for cataloguing the Company’s software licenses
• Participate in ICT Projects:
  • Distribution, collation and assessment of vendors quotes 
  • Overseeing and supporting the installation of new ICT equipment
  • Collation of data on task for the generation of project reports
• Responsible for participating in the Company’s disaster recovery process:
  • ICT infrastructure planning
  • Equipment management and maintenance
  • Test planning
  • Coordination of the Company’s disaster and recovery exercise
• Responsible for the installation of the Operating System for the following:
  • Servers
    • VMware
    • Microsoft Windows
    • Linux
• Responsible for the creation and updating of all Enterprise Applications Technical documentation as it pertains to the IT Department operations and procedures 
• Responsible for the creation and maintenance of network documentation
• Guide the IT Support Officer at the request of or in the absence of the IT Manager
• Any other related duties

EDUCATION / CERTIFICATION

• A minimum of five(5) years’ experience working in a similar field
• A BSc. Information Technology, Information Systems or related studies
• MCSE, Microsoft Certified Technology Specialist
• VMware Certification
• CompTIA Network + Certification
• CompTIA Security+ Certification

 
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION:

TALKING:

• The ability to speak clearly so others can understand you.

AVERAGE HEARING:

• Able to hear average or normal conversations and receive ordinary information.

FINGER DEXTERITY:

• Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.

REPETITIVE MOTION:

• Movements frequently and regularly required using the wrists, hands and fingers.

PHYSICAL STRENGTH:

• Ability to sit at a desk and work on a computer as needed
• Ability to lift and move computers and IT equipment for setup

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY:

• The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules
• The ability to apply general rules to specific problems to produce answers that make sense
• The ability to tell when something is wrong or is likely to go wrong

LANGUAGE ABILITY:

•  The ability to read and understand information and ideas presented in writing.
• The ability to communicate information and ideas in writing so others will understand.

 
KEY COMPETENCIES:

• Must have or be willing to develop a sound knowledge of the Information Technological environment and related issues
• Willing to take on a full spectrum of menial to strategic duties

• Takes responsibility as the need arises without specific direction
• Effective in executing support and administrative activities
• Independent thinker and problem-solver
• Ability to multi-task and prioritize
• Efficient worker, detail-oriented
• Exceptional inter-personal skills; well-spoken
• Presents a professional demeanor
• Ability to maintain confidentiality of all work information
• A Team player

 

KNOWLEDGE/ EXPERIENCE REQUIRED:

• Computers and Electronics
  • Computer and Electronics
    • Computer hardware and software
    • Knowledge of circuit boards, processors and chips
  • Telecommunications
    • Broadcasting
    • Switching
    • VoIP
  • Multimedia Devices
    • Televisions
    • Projectors
    • Conference Room Equipment 
• Network security
  • Stateful packet inspection and filtering
• Clerical
  • Highly proficient about and with Microsoft Office Suite
  • Management of files and records
• Virus Protection software
• Hand disk arrays (Redundant array of independent disks [RAID] systems)
• Network analyzers
• Administration software
• Configuration Management software
  • Microsoft Windows Sysprep
  • Patch and update management software

 
SKILLS / ABILITIES:

TALKING:

• The ability to communicate information and ideas orally and in writing unambiguous.

AVERAGE HEARING:

• Average hear ability.

FINGER DEXTERITY:

• Using primarily just the fingers to make small movements such as typing, picking up small objects or pinching fingers together.

REPETITIVE MOTION:

• Movements frequently and regularly required using the wrists, hands and fingers.

PHYSICAL STRENGTH:

• Ability to sit at a desk and work on a computer as needed
• Ability to lift and move computers and ICT equipment for setup, installation and removal

MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION

REASONING ABILITY:

• The ability to arrange things or actions in an orderly fashion or pattern according to a specific rule or set of rules
• The ability to apply general rules to specific problems to produce logical answers
• The ability to tell when something is wrong or is likely to go wrong
• The ability to combine pieces of information to form logical conclusion

LANGUAGE ABILITY:

• The ability to read and understand information and ideas presented in writing.
• The ability to communicate information and ideas in writing so others will understand.