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Centerfield

Senior Sales Operations Analyst

Centerfield

  • Kingston and St. Andrew / St. Catherine / St. James
  • Not disclosed
  • Permanent full-time
  • Updated 13/11/2024

The Senior Sales Operations Analyst plays a key role in driving the success of the sales team by providing data-driven insights, optimizing sales processes, and supporting strategic initiatives.

KEY RESPONSIBILITIES:
1. Sales Data Analysis:
  • Analyze complex sales data to identify trends, patterns, and areas for improvement.
  • Develop and maintain dashboards, reports, and visualizations to provide actionable insights to sales leadership.
  • Monitor sales performance against targets and provide recommendations to improve outcomes.
2. Process Improvement:
  • Identify inefficiencies in current sales processes and propose solutions to streamline operations.
  • Collaborate with sales and cross-functional teams to implement process improvements that enhance productivity and effectiveness.
  • Continuously evaluate and refine sales processes to align with company goals

3. Sales Forecasting and Planning:
  • Assist in developing accurate sales forecasts by analyzing historical data and market trends.
  • Support the sales planning process by providing data-driven insights and recommendations.
  • Collaborate with sales leadership to establish realistic quotas and targets.
4. CRM and Sales Tools Management:
  • Manage and optimize the use of CRM systems and other sales tools to ensure data accuracy and efficiency.
  • Provide training and support to the sales team on effective use of tools and systems.
  • Ensure that sales tools are aligned with overall business processes and goals.
5. Compensation and Incentives Analysis:
  • Support the design and administration of sales compensation plans.
  • Analyze the effectiveness of incentive programs and recommend adjustments to drive better performance.
  • Ensure timely and accurate payout of sales commissions and bonuses.
6. Cross-Functional Collaboration:
  • Work closely with Marketing, Finance, and Product teams to align on sales strategies and objectives.
  • Serve as a liaison between the sales team and other departments, ensuring smooth communication and collaboration.
  • Participate in cross-functional projects to support overall business goals.
7. Strategic Initiatives:
  • Support key strategic initiatives by providing data analysis and insights.
  • Participate in the development and execution of sales strategies to drive growth.
  • Provide project management support for sales-related initiatives, ensuring they are completed on time and within scope.
8. Process Documentation:
  • Document sales processes, procedures, and best practices.
  • Ensure that all team members are up to date on the latest processes and tools.

QUALIFICATIONS:

  • Education: Bachelor’s degree in Business, Finance, Economics, a related field or equivalent work experience.
  • Experience: 3-5 years of experience in sales operations, sales analysis, or a related role, preferably in a data-driven environment.
  • Technical Skills: Proficiency with CRM systems (e.g., Salesforce), Excel, and data analysis tools (e.g., Tableau, Power BI). Familiarity with SQL or other database management tools is a plus.
  • Analytical Skills: Strong analytical and quantitative skills with the ability to interpret complex data and provide actionable insights.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to present data and insights clearly and effectively to various stakeholders.
  • Problem-Solving Skills: Ability to identify issues, develop solutions, and implement them effectively in a fast-paced environment.
  • Project Management: Experience managing projects from inception to completion, with strong organizational and time-management skills.

KEY COMPETENCIES:

  • Detail-oriented with a strong focus on accuracy and quality.
  • Ability to work independently and as part of a team.
  • High level of integrity and professionalism.
  • Adaptability and willingness to learn new tools and methodologies.
BENEFITS:
  • Competitive salary and bonus structure
  • Comprehensive health insurance
  • Paid time off
  • Professional development opportunities

Ref: Senior Sales Operations AnalystcCCC

Centerfield

Centerfield

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