Senior Business Manager

Title: Senior Business Manager

Contract type: Full-Time Employee

Seniority level: Senior Management, Leadership

Role type: Sales, Business Development, Operations

Industry: Digital Professional Services Company

Work location: Barbados or Trinidad

Work hours: Standard business hours, with flexibility for project demands

Travel requirements: Occasional travel within the operational region

Role overview:

Our client, a digital professional services company, is seeking a well-qualified and experienced Senior Business Manager (SBM) to play a pivotal role in driving revenue growth and operational excellence. This position is designed for a proactive leader who excels in B2B sales and operational management in a software services environment. The SBM’s strategic contributions will support sales growth and business development, ensure efficient day-to-day operations and foster a high-performance culture among the team. This role is an ideal fit for individuals with prior experience as a Senior Sales or Business Development Manager and looking to be part of a fresh and dynamic business in a rapidly growing market.

Primary objective:

To develop and lead business operations with a strong emphasis on sales and revenue growth while ensuring operational efficiency and team alignment with business objectives.

Responsibilities:

• Lead sales and business development efforts to identify and secure new business opportunities and partnerships.
• Collaborate with stakeholders and partners to achieve seamless service delivery and customer satisfaction.
• Oversee daily operations, ensuring all processes align with organisational standards and strategic objectives.
• Supervise and mentor a team, driving engagement, accountability, and professional growth.
• Manage financial responsibilities, including inputs to budgeting, forecasting, and performance analysis.

Role deliverables:

• Achieve sales targets and operational KPIs
• Lead all sales and marketing activities and manage and report on the sales pipeline, including proposal writing and crafting and delivering sales presentations.
• Build and leverage strategic relationships with key clients and partners to ensure business growth.
• Manage day-to-day operations and implement process improvements to enhance operational efficiency.
• Maintain a high-performance team through effective talent management and development practices.

Academic qualifications and experience:

• Bachelor’s degree in Business Administration, Management, or a related field; an MBA or related Master’s degree is advantageous.
• Minimum of seven (7) years of relevant experience and a proven track record in a senior business management role. Experience must include staff supervision and performance management, sales management and business management.

Competencies and Key Behaviours:

• Strong business development acumen, with a focus on sales and revenue growth and a customer-centric orientation.
• Exceptional leadership skills, with the ability to inspire and drive team performance.
• Excellent communication and interpersonal skills, with the ability to engage clients, partners and stakeholders effectively.
• Excellent analytical skills and strong proficiency in the use of business, sales and financial software applications.