Security Officer / Custodian/Facilities Team Member

Operate detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

ETECH NEEDS YOU

COME AND JOIN OUR DYNAMIC TEAM!!!!!!!!!!!!!!

SUMMARY:

Ensures the safety of the people and property within the premises, including monitoring for and reporting suspicious or unusual activity as well as potential security violations to designated contacts, completing reports, and advising leadership on related security and facility observations and issues.

QUALIFICATIONS:  To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES:-  include the following. Other duties may be assigned

Monitor and authorize entrance and departure of personnel into and out of the facility with priority to maintain security of the premises, prevent theft, violence and infractions of company rules and standards. May interact with employees, visitors, clients and other persons.

Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; denying entrance to those without permission

Regularly patrol the company's premises to prevent and detect signs of intrusion and ensure security of entrances/exits, doors, windows, and gates.

Answer alarms and investigate disturbances in a timely manner.

Complete reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences.

Call police or fire departments in cases of emergency, such as fire or presence of unauthorized persons.

Circulate among visitors, patrons, and employees to preserve order and protect property. Regularly and intentionally walk the facility to monitor for security issues and company policy infractions.

Knowledge of:

Policies and procedures as outlined in the Employee Handbook. Basic security protocols. Basic computer skills.

Ability to: Speak, understand instructions, and communicate in English, both in verbal and written form. Learn de-escalation techniques.

Personal Attributes

• Experience at working both independently and in a team-oriented, collaborative environment is essential.

• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities.

• Reacts to project adjustments and alterations promptly and efficiently.

• Flexible during times of change.

• Ability to read communication styles of team members and contractors who come from a broad spectrum of disciplines.

• Persuasive, encouraging, and motivating.

• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.

• Possession of excellent analytical skills

• Strong written and oral communication skills.

• Strong interpersonal skills.

 Customer service skills a must.

• Ability to effectively prioritize and execute tasks in a high-pressure environment is crucial.

EDUCATION and/or EXPERIENCE:

High school leaving certificate or one to three months related experience and/or training; or equivalent combination of education and experience.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

LANGUAGE SKILLS:

 Ability to read and interpret documents such as safety/security rules and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of employees of organization.

 MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. 

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS:

Valid driver's license or other Government issued ID.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time, to stand and walk about the facility on a periodic basic during each shift, and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly works in inside environmental conditions.  The employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Custodian/Facilities Team Member

SUMMARY Keeps call center in clean and orderly condition by performing the following duties such as but not limited to:

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

1 Sweeps, mops, scrubs, and vacuums hallways and office space and periodically steam cleans carpets.

2 Regularly cleans and maintains kitchen areas including refrigerators, microwaves, coffee pots, sinks, countertops, cupboards and ice machines.

3 Maintains inventory of cleaning and other needed supplies and maintains organization of same.

4 Dust/clean office furniture’s, computers, walls and all other company related equipment’s.

5 Regularly cleans and maintains supplies in restrooms.

6 Empties tenants' trash and garbage containers.

7 Regularly removes cardboard boxes and trash from building to be taken to dumpster.

8 Regularly cleans and maintains all furniture, fixtures and equipment as outlined in the cleaning schedule.

9 Maintains building, performing minor and routine painting, plumbing, and other related maintenance activities.

10 Replaces air conditioner filters.

11 Notifies management concerning needs for major repairs or additions to lighting, heating and ventilating equipment.

12 Cleans sidewalks and parking lots as needed.

13 Clean windows, glass doors, mirrors using glass cleaner or other disinfecting products

14 Mix water and detergents or bleach in containers to prepare cleaning solutions according to specifications.

15 Strip and polish floors where applicable.

16 Clean and restore building interiors damaged by fire, smoke or water using commercial cleaning equipment.

17 Follow procedures for the use of chemical cleaners and power equipment in order to prevent damage to floors and fixtures.

18 Ensure refrigerators are cleaned weekly and unwanted items disposed of.

19 Ensure all equipment’s used in the lunchroom are unplugged before the last shift ends (Microwaves, kettle).

20 Mows lawn, trims shrubbery, and cultivates flowers as required.

21 Maintains and waters all living plants inside call centers.

22 Notify manager once inventory is running out (two weeks before).

23 Set up, arrange decorations, tables, chairs, for all events taking place in the center.

24 Provide extended cleaning and maintenance support for the corporate house.

Additional responsibilities:Follow all guidelines directed by the Ministry of Health due to Covid-19 cleaning and sanitization of the entire center.

SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities.

Knowledge of: Policies and procedures as outlined in the Employee Handbook; Inventory control and ordering procedures; Proper use of cleaning supplies and chemicals.

Ability to: Speak and understand instructions in English.

EDUCATION and/or EXPERIENCE High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of employees of organization.

MATHEMATICAL SKILLS Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

REASONING ABILITY Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

CERTIFICATES, LICENSES, REGISTRATIONS Valid drivers license or other Government issued ID.

PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to regularly communicate either by speaking or listening. The employee is required to sit for long periods of time and use their hands to handle or control. Occasionally, it may also include physical tasks that require substantial movements like reaching out for things. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently exposed to fumes or airborne particles and frequently works in inside environmental conditions. The employee is occasionally exposed to moving mechanical parts; high, precarious places; toxic or caustic chemicals; outside weather conditions; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.