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To co-ordinate the general operations pertaining to the delivery of trucks/machinery for the Commercial Sales department, ensuring that the process is efficient and that a high level of customer service is maintained at all times.
Job Summary
To co-ordinate the general operations pertaining to the delivery of trucks/machinery for the Commercial Sales department, ensuring that the process is efficient and that a high level of customer service is maintained at all times.
Job Responsibilities
To coordinate the movement, preparation and delivery process of vehicles in an efficient and timely manner.
To allocate vehicles and distribute to each Sales Representatives accordingly
To distribute quotations and Pro-forma Invoices to Customers.
To follow up with approvals until the delivery process is completed.
To overlook the registration, installation of accessories and clearing vehicles for delivery.
To ensure that the Show Room is clean and a variety of vehicles are displayed at all times.
To assist with stock count preparation.
To maintain a clean, tidy, safe and presentable storage area, ensuring that housekeeping is maintained.
To ensure that all units received have no defect.
To complete regular inspections of all vehicles.
To place stock labels on all vehicles before the physical counts takes place.
To ensure that Demonstration Vehicles are always ready for demonstrations, that is, cleaned and filled with gasoline etc.
To assist where necessary with promotions, campaigns etc.
To prepare and submit required reports on a timely basis, usually by the 5th working day of each month.
To liaise with respective Sales Managers/Supervisors for the delivering of vehicles to Tobago for delivery purposes.
To ensure a superior level of customer service is provided at all times.
To handle any additional responsibilities as may be necessary from time to time to ensure the smooth operations of the department.
Job Standards
Excellent supervisory skills
Accuracy in recording data: inaccuracies lead to time loss and this costs the Company
Timeliness in the presentation of any data as requested by Manager
Ability to prioritize daily tasks in order of urgency
Excellent customer relations and interpersonal Skills
Sound product and technical knowledge
Flexibility
Ability to handle inquiries quickly and courteously.
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Sales/Deliveries Coordinator
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