Restaurant Supervisor and Head Chef

The Restaurant Supervisor and Head Chef will have overall responsibility for the smooth operations of the restaurant, for the food quality and the efficient operations of the kitchen.

Functions:

 Administrative

• Supervises chefs and all staff to ensure that duties are being carried out as required.
• Trains chefs and all staff to ensure they are knowledgeable in their job functions.
• Schedules daily and weekly tasks and assists in the preparation of staff work schedule to ensure maximum efficiency.
• Provides daily and weekly cash reports and reconciliation and accounts for variances.
• Uses software to prepare weekly/monthly/annual sales, income and expenditure reports and other accounting records.
• Assists in preparing payroll and ensuring that taxes, deductions and regulatory requirements are met.

 Purchasing

• Conducts stock count of inventory and accounts for variances.
• Ensures that materials are ordered and delivered in a timely manner and that sufficient materials and finished product inventory are always on hand.
• Assists in search for (additional) suppliers, and secures the best prices for materials.

Food Service, Customer Service & Cash Management

• Leads the chefs and servers in preparing and serving delicious and attractive meals.
• Ensures that food is adequately pre-prepped to facilitate speed, consistency and efficiency.
• Collects cash from in-store sales and accounts for cash movement.
• Ensures that lodgments are made in a timely manner.
• Assists customers, explains the menu offerings and answers customer questions.
• Upsells customers by proposing additional menu items to complement items ordered.
• Ensures customer satisfaction and solves customer issues.

Production and Quality

• Ensures that standard procedures and recipes are documented and current to ensure consistency.
• Works according to standard recipes and procedures, and ensures that all staff conform to recipes, procedures and policies.
• Ensures that all areas, work and dining areas, equipment and work tools are clean and sanitized.
• Ensures the quality of raw materials and finished products and meals.
• Ensures protection and preservation of company’s materials and resources to prevent damages and loss.
• Ensures that quality, food safety and inventory tracking records are completed accurately.
• Ensures that the company meets Bureau of Standards and Public Health Requirements by adhering to Good Manufacturing Practices (GMPs) and facilitating inspections.

Sales & Marketing

• Creates and implements various marketing strategies and utilizes various marketing media to boost sales.
• Communicates marketing materials to prospective customers and seeks out business contracts and catering opportunities.
• Seeks out, plans and attends promotional events.
• Creates or supervises the creation of content for social media pages.
• Manages business’ social media pages and general online presence. Posts content and responds to messages and comments.
• Creates and adheres to social media posting schedule. Ensures frequent and consistent posting.
• Speaks on behalf of the company for marketing purposes and communicates with media houses.

Recipe and Product Improvement & Development

• Develops and improves standard recipes to improve quality while controlling cost.
• Researches new or improved product and meal ideas based on customer feedback, and assists in realization of new or improved products and offerings.
• Documents and implements standard food portion sizes and verifies that these are followed.
• Calculates and controls recipe costing and makes suggestions to minimize recipe cost.

Job Specifications

• Minimum 2 years’ experience in commercial food preparation.
• Diploma in a food related discipline or minimum 1-year experience in a Food & Beverage Supervisory role.
• Excellent knowledge of Microsoft Office.
• Knowledge of QuickBooks/Zoho Books, Loyverse or other accounting and inventory management software is an asset.
• Great culinary creativity.
• Willing and able to fill in for the Chef and any position when required.
• Great computation and money management skills.
• Excellent customer service and communication skills
• Highly self-motivated and target driven
• Good management and interpersonal skills
• Able to use initiative and good problem solving skills.
• Ability to independently plan and organise one’s own activities.
• Reliable, accountable, responsible and trustworthy
• Valid food handlers permit
• Able to work early morning and late evening.
• Possession of a drivers’ license is an asset.