Quality Assurance Advisor

The Quality Assurance Advisor is responsible for managing and performing all duties related to the accreditation of the institute’s programs and maintaining working relationships with both local and international accrediting bodies.

Job Summary:

The Quality Assurance Advisor is responsible for managing and performing all duties related to the accreditation of the institute’s programs and maintaining working relationships with both local and international accrediting bodies. Additionally, the Advisor ensures compliance with regulated bodies, and that institutional policies and procedures are rigorously followed.

Duties and Responsibilities:

• Support and Development: Assist the Academic & Quality Assurance Sub-committee (AQASC) in maintaining and developing quality assurance and control frameworks to ensure a comprehensive and robust system for monitoring and evaluating all aspects of programs and operations within the organization.
• Accreditation Standards: Ensure that the institute's quality assurance and control frameworks meet the required standards set by The Accreditation Council Chartered Banking Institute.
• Guidance and Support: Provide guidance and support on quality assurance matters across the institute.
• Quality Monitoring: Monitor quality assurance processes and ensure that quality ‘loops’ are closed as a result of either internal or external reviews. Implement and track action plans developed to address these quality loops.
• Curriculum Impact Assessment: Collaborate with internal and external stakeholders to consider the impact of national and relevant professional bodies’ requirements and industry changes on program curricula. Plan amendments to the curricula with the AQASC and ensure their implementation.
• Stakeholder Collaboration: Work closely with relevant stakeholders to understand industry requirements.
• Data Collection and Analysis: Collect and analyze data (e.g., Program Surveys, training surveys, stakeholder feedback). Document feedback in formal reports for review and accreditation purposes.
• Curriculum Development: Plan, coordinate, design, develop, implement, and evaluate curricula, ensuring that the correct approval channels are followed and formally recorded for annual review purposes.
• Trend Analysis: Examine and analyze trends and projections in curriculum and national development to determine training needs and appropriate curriculum development.
• Professional Development: Participate in and assist with conducting professional development sessions as needed.
• Quality Checks: Perform quality checks to ensure all public information (print and online) is relevant, up-to-date, and reflects a professional image.
• Examination Supervision: Supervise all functions related to pre- and post-examination procedures, ensuring compliance with procedures and timelines.
• Policy Maintenance: Ensure that existing policies are up-to-date and approved by the AQASC for accreditation reviews.
• Contract Management: Ensure an appropriate and sufficient listing of examiners, moderators, and tutors/lecturers are identified and retained, with service contracts up-to-date and filed. Track expiry dates on existing contracts and arrange annual meetings to communicate feedback.
• Policy Circulation: Circulate relevant policies to new examiners, moderators, and tutors immediately upon signing service contracts.
• File Management: Conduct quarterly snap checks of all files to ensure organization, accessibility, proper storage, and retention, and report findings to the CEO.
• FIUTT Liaison: Serve as the official liaison on behalf of the organization.
• Compliance Program: Implement, coordinate, and monitor a compliance program for the organization, ensuring policies and procedures are in place.
• Record Maintenance: Maintain records of suspicious transactions/activities reported by staff to appropriate parties, receive and review these reports, and ensure proper documentation.
• Additional Duties: Perform other relevant duties as assigned by the CEO.

Qualifications and Experience:

• Minimum Requirement: Bachelor’s degree in business administration, Education, or a related field.
• Preferred Experience: Relevant experience in higher education administration or quality assurance.
• Certification: AML/CFT Certification.