Operations Manager - Restaurant

Our Client is seeking an experienced Operations Manager to oversee the day-to-day operations, ensuring smooth service, quality food, and exceptional customer experience for their Establishment.

Job Title:  Operations Manager (Restaurant)

Job Summary:

Our Client is seeking an experienced Operations Manager to oversee the day-to-day operations, ensuring smooth service, quality food, and exceptional customer experience. The ideal candidate will be responsible for managing staff, optimizing operational processes, and driving revenue while maintaining the highest standards of customer satisfaction and health regulations.

Key Responsibilities:

• Operations Management: Oversee the restaurant’s daily operations, including food service, staff management, and customer relations.
• Staff  Supervision: Recruit, train, and manage staff to ensure efficient operations and high- quality service.
• Customer Experience: Ensure an exceptional dining experience by handling customer feedback and addressing any issues promptly.
• Inventory & Supply Chain: Monitor inventory levels, place orders with suppliers, and ensure timely delivery of high-quality ingredients and materials.
• Compliance: Ensure compliance with health, safety, and sanitation standards.
• Financial Management: Assist in mnaging budgets, forecasting, and optimizing profitability through cost control measures and efficiency improvements.
• Scheduling: Develop and manage staff schedules, ensuring adequate coverage for all shifts.
• Vendor Management: Build and maintain relationships with key suppliers, ensuring quality and cost-effectiveness.
• Training & Development: Implement training programs to ensure Staff are well-trained in safety, customer service, and food preparation standards.
• Problem-Solving: Quickly resolve any operational issues that may arise and proactively address potential areas of concern.

Qualifications:

• Proven experience as an Operations Manager or in a similar managerial role in the restaurant industry.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• In-depth knowledge of restaurant operations, including health and safety regulations.
• Financial acumen with the ability to manage budgets and optimize costs.
• Strong communication skills and the ability to handle customer interactions.
• Ability to work in a fast-paced environment and handle high-pressure situations.

 Benefits:

• Competitive salary
• Performance-based bonuses
• Employee discounts
• Health and wellness benefits
• Career development opportunities