MIS Manager - MIS/IT4

 Implement and maintain the Company’s network systems and infrastructure .  Provide ongoing technical support for software and hardware components

SUMMARY OF DUTIES:

• Implement and maintain the Company’s network systems and infrastructure – domain, application and mail servers, firewall, switches, ADSL, hubs, cat 5e and fibre-optics cables, user-computers, printers and cartridges, photocopier, fax machines, and data backup tapes.
• Provide ongoing technical support for software and hardware components – troubleshooting, problem resolution, device and user-connectivity and error tracking and reporting.
• Procure all I.T.-related equipment and services – that is procuring goods and services for Head office and all Rural Plants/Outlets.
• Plan and schedule data backups, the method to be used, the data being backed up, and the storage mechanism (both offsite and onsite).
• Implement data recovery methods as it entails being able to readily retrieve and upload recent data upon request.
• Perform network system analysis and make recommendations for changes or re-engineering of the company’s IT infrastructure-  availing the company with Industry standards and practices as is allowable, in order to foster efficiency and data relevance. 
• Prepare M.I.S. /I.T. budget for each fiscal year, which is included in the Company’s Annual Budget.
• Establish and maintain relationships with Product Vendors and Solution Providers – provide quotations for all goods and services being procured, entertain meetings with solution providers and vendor companies in-house or offsite, schedule product demonstrations and training as it relates to new systems/products.
• Prepare and submit reports to the CEO. 
• Report on M.I.S. Operations at the quarterly Management Action Unit meetings.
• Attend Board meetings upon request or on a needs basis – that is, to seek approval for IT-related requests, to explain specific M.I.S. activities, to simplify any technical issues nearing but not necessarily pertinent to the position.
• Travel on a monthly/bimonthly basis (or as emergency situations dictate) to rural locations to perform system audit and functionality checks – audit each desk-user’s computer usage, check for peer to peer network connectivity, perform system and keyboard cleaning and ensure access to shared resources.
• Provide regular service/repair to computers and printers in all plants islandwide.

Required Knowledge Skills and Competencies

Technical/Functional:

• Expert knowledge of systems design, computer programming, implementation
• Expert knowledge in information systems analysis, design, construction, integration, operation, security and maintenance
• Expert knowledge of computer software and hardware
• Expert knowledge of systems implementation and data security
• Expert knowledge of computerized management information systems and relevant computer applications
• Comprehensive knowledge of the Company’s policies, rules and procedures, particularly as they relate to operations and other routine activities
  •  Excellent evaluative, judgement and analytical skills
  •  Research and programme development skills
  •  Excellent time and stress management skills
  •  Effective written communication skills including the ability to  
  • prepare reports, proposals, policies and procedures;
  • Excellent decision-making skills and procedures
  • Excellent decision-making and problem-solving skills
  • Excellent creative and resourceful skills

Core:

• Excellent written and oral communications Skills
• Excellent interpersonal and customer relations skills
• Excellent integrity and ethics exercise

MINIMUM REQUIRED EDUCATION AND EXPERIENCE;

• B.Sc Degree in Computer Science
• At least three (3) years experience in Systems Administration.

REMUNERATION

Basic Salary: $3,501,526.00 - $4,709,163.00 per annum