Laundry Technician & Senior F&B Operational Assistant Manager

The Laundry Technician is responsible for executing preventive and corrective maintenance on laundry machinery and equipment. The Senior F&B Operational Assistant Manager oversees daily operations of restaurants, bars, and banquet services.

Job Title: Laundry Technician

Location: Royalton Blue Waters & Hideaway at Royalton Blue Waters, Falmouth, Trelawny
Department: Maintenance
Reports to: Laundry Manager / Maintenance Supervisor

Job Summary:

The Laundry Technician is responsible for executing preventive and corrective maintenance on laundry machinery and equipment. This role ensures machines function optimally to support uninterrupted laundry operations while complying with hygiene, safety, and environmental standards.

Key Responsibilities:

1. Perform routine and emergency maintenance on washers, dryers, and other laundry equipment.
2. Resolve electromechanical faults and ensure optimal machine settings (e.g., wash time, temperature, pressure).
3. Implement and track the Preventive Maintenance Plan (TPM).
4. Request necessary parts and coordinate with the Warehouse and Laundry Manager.
5. Maintain safety, hygiene, and environmental compliance in all work areas.
6. Report status of work orders and machine issues during daily briefings.
7. Stay updated with new technical requirements and best practices.

Requirements:

• High school diploma or technical certification in Mechanics or Electrical Engineering.
• Experience in equipment maintenance (preferably laundry systems).
• Knowledge of industrial safety, gas installations, and electrical systems.
• Ability to interpret diagrams and install/set up equipment.
• Familiarity with hydraulic systems and basic Microsoft Office tools.
• Strong problem-solving and communication skills.

Job Title: Senior F&B Operational Assistant Manager

Location: Royalton Blue Waters & Hideaway at Royalton Blue Waters, Falmouth, Trelawny
Department: Food & Beverage
Reports to: Food & Beverage Manager

Job Summary:

The Senior F&B Operational Assistant Manager oversees daily operations of restaurants, bars, and banquet services. The role focuses on service excellence, guest satisfaction, team supervision, and adherence to food quality and hygiene standards.

Key Responsibilities:

1. Supervise daily F&B operations across all outlets to ensure smooth and efficient service.
2. Monitor guest satisfaction and resolve complaints swiftly and professionally.
3. Ensure food and beverage standards are met consistently.
4. Train, coach, and mentor F&B team members to deliver high-quality service.
5. Assist with scheduling, inventory control, and cost management.
6. Support event execution including weddings, banquets, and special functions.
7. Uphold hygiene, safety, and presentation standards across F&B areas.

Requirements:

• Minimum 3 years of supervisory experience in food & beverage operations.
• Excellent leadership, communication, and organizational skills.
• Proven ability to manage guest interactions and resolve issues effectively.
• Ability to multitask and perform in a fast-paced, dynamic environment.
• Flexibility to work evenings, weekends, and holidays.
• Strong knowledge of hospitality operations, service flow, and staff development.