Ability to analyse data utilizing defined processes Ability to effectively present information to stake holders at all levels within the company Ability to build and maintain effective working relationships
MAIN job requirements |
Education and specific Training Minimum: Secondary Education completed Desired: Coursework in Human Resources Management or Information Systems
Work experience Minimum: 1 year call center experience or other work experience and some technical experience Desired: Experience in HRIS, Workday preferred Special Certifications Lean Six Sigma, a plus
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Required SKills |
Technical Skills
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Soft and specific skills
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Job Description:
(May perform other duties as requested not specifically addressed in this document)
· Participates in business process change coordination amongst Team Leads within Workday
· Provides HCM data support for Human Resources staff, all associate end-users, as well as the parent
company, Teleperformance
· Initiates and develops the implementation of internal and external procedures for improving manual
functions by deploying automated solutions.
· Ensures business processes within Workday are working properly by auditing using schedule set
by SVP of HR
· Moves Approved/Tested Changes to Production
· Learn and participate in Workday Security Role Maintenance and Changes
· Manages Workday External Vendor Development Requests as Needed
· Learn and maintains Integrations – Schedule and Escalation process
· Learn and create ad hoc Report writing as needed within Workday
· Participates in changing and supporting Workday configurations
· Understands the functional areas of the product
· Learn and engage in the use of Workday configuration tools
· Learn and engage in the use of legacy HCM system to maintain data continuality
· Exemplifies company’s values
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
Teleperformance is an equal opportunity employer. Our organizational values stress the importance of diversity, fairness, and trust. Teleperformance is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Questions?