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Jamaica Jobs

Working at Alorica, your mission will be to provide quality service to customers via phone, offering effective recommendations to help them make informed decisions. Now hiring for PM shifts — receive a $1,000 hiring bonus for accepting your customer service offer!

Server Specialist (Remote) Location: Caribbean (Remote) The Server Specialist is responsible for designing, implementing, and maintaining server infrastructure to ensure optimal performance, security, and reliability.

Role Profile: Scrum Master (Remote) Location: Caribbean (Remote) The Scrum Master is responsible for enabling Agile practices within the team, ensuring adherence to Scrum principles, and fostering a culture of continuous improvement.

Job Title: Project Manager Location: Caribbean (Remote) About the Role We are seeking an experienced Project Manager to lead and deliver medium to large-scale work packages in a dynamic, fast-paced environment. This role requires a hands-on professional with strong Agile delivery experience.

Start 2026 with a Career Upgrade! Join Alorica as a Premium Customer Service Agent and kick off the new year with growth and great perks. Your role? Deliver exceptional service via phone, help customers make informed decisions, and be part of a team that values excellence.

We are seeking skilled Spanish-speaking professionals to join a dynamic technical support team. In this role, you will provide high-quality customer service and technical assistance, helping users resolve issues and optimize their experience with our products.

The position is required to manage service calls from creation to closure and provide high quality customer service in keeping with our Customer Experience standards.

As a Technical Support Representative, you will play a crucial role in providing exceptional customer service by assisting clients with technical inquiries and problem resolution.

The Manager of Data Analysis is responsible for ensuring accuracy and quality in data and presenting data in such ways that assist with the decision-making process.

In this role for the Independence and General Engagement Matters (IGEM) team, you will manage and coordinate the intake and resolution of independence/RM-Audit related inquiries across systems such as Inquiry Xpress, RM Audit, and CORE.

Leads high-impact Visa Consulting & Analytics projects across the Caribbean, partnering with banks and fintechs to deliver data-driven payment strategies. Drives client growth, manages complex engagements, and strengthens Visa’s role as a trusted strategic advisor.

We're seeking an experienced Manager, Linux Systems and Infrastructure to lead our team in designing, deploying, and supporting Unix/Linux-based systems and infrastructure services

The Senior IT Security Specialist you will assess SIEM/intrusion detection system, manage IDP and IAM solutions, endpoint protection coverage and health, perform alert and event analysis, vulnerability management, system hardening, KPI and ect.

In this role you will be responsible for simulating cyberattacks to proactively identify vulnerabilities in our systems, networks, and web applications, with a focus on AI system robustness assessments.

In this role, you will be responsible for managing and enhancing IT controls and compliance processes within the organization.

In this role, you will be responsible for building and maintaining a portfolio management framework that aligns with the strategic goals of the organization and the objectives of our clients.

In this role, you will be responsible for driving the adoption and integration of Generative AI technologies within JESS.

In this role, you will be responsible for executing high-level compliance audit and develop and implement comprehensive IT and Security Risk Management plans, utilizing your expertise to enable leadership to make informed, risk-based decisions.

Information Technology Manager

Start 2026 with a Career Upgrade! Join Alorica as a Premium Customer Service Agent and kick off the new year with growth and great perks. Your role? Deliver exceptional service via phone, help customers make informed decisions, and be part of a team that values excellence.

IT & Streaming Support Specialist to manage IT needs, streaming setups, networks, and basic broadcast systems. Ideal for a proactive, reliable, tech-savvy problem solver.

Apply to join our winning team and enjoy a rewarding career in Technical Support.

Drive B2B sales of software solutions to large retail enterprises. Identify client needs, build relationships, deliver tailored demos, and close deals to support growth and digital transformation.