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Not Disclosed

IT Engineer

Not Disclosed

  • Georgetown
  • Not disclosed
  • Contract
  • Updated 25/06/2024
  • Human Resource
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IT/IVS Engineer is responsible for the software update, provisioning, platform configurations and technical support during implementations or troubleshooting for different devices like, server, storage, Video Surveillance, Cameras for our Customers and Partners

 Job Responsibilities

  • Technical interaction and daily communication with end customers, partners and local engineers.
  • Detail low level design for IT/IVS (intelligent video system)/Video Surveillance system in word and excel.
  • Write MOP for modifying operations on the live network.
  • Software update, provisioning, platform configurations and technical support during implementations or troubleshooting for different devices like, server, storage, Video Surveillance, Cameras, etc
  • Verification of functionality for different configurations according with the customer needs.
  • Customer service engineer, providing information for documentation guide, account privilege, license, technical inquiry, RMA’s.
  • Technical support and knowledge transfer to field service engineers.
  • Troubleshooting and implementation for cross product: Datacom, IT productions
  • IT production hardware installation supervisor
Position Requirements
Education: 
  • Bachelors Degree in Computer/IT Engineering, Systems, Informatics, or Telecommunication field preferred

     

Basic Requirement: 
  • Technical Knowledge based in IT(Server, storage, cloud ,etc)/IVS (intelligent video system)/Video Surveillance system
Key Skillset: 
  • 2/3 Years of experience in commissioning of IT (Server, storage, cloud ,etc) or IVS (intelligent video system)/Video Surveillance system, Cameras
  • 1 year of experience in project management
  • Good customer communication. Understand the customer requirement and problem description based on the client needs
  • Passion for efficiency, performance and continuous improvement
  • Knowledge sharing and collaboration with teammates
  • Effective communication skills, both oral and written, in a cross-functional team
  • Strong interpersonal, verbal and written communication skills
  • Strong analytical reasoning and problem solving skills, self-motivated and ambitious
  • Ability to manage conflicting priorities and to multi-task
  • Learning ability and proactive attitude
  • Ability to work efficiently in a fast-paced working environment, under pressure, with strict deadlines, both as an individual contributor and team player
Additional Requirement:
  • Flexible to work demands i.e. work on weekends or beyond regular working hours (paid overtime)
  • Required from time to time to report to customer locations
  • Flexibility to travel overseas to support various projects from time to time
  • CSME Skills Certification will be an asset

Ref: ITENGINEER-KB250624
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Not Disclosed

Not Disclosed

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