Group IT Specialist

Group IT Specialist gives support to the activities of the IT Manager to ensure the smooth running of the IT Department and systems of the Group of Companies, following all company policies and procedures to protect company assets.

IT Specialist

 J. Astaphan & Company Limited is seeking to recruit a responsible, team-oriented, and personable individual to fill the position of IT Specialist. To support the activities of the IT Manager to ensure the smooth running of the IT Department and systems of the Group of Companies, following all company policies and procedures to protect company assets.

JOB SUMMARY:

• Design systems and assess the effectiveness of technology resources in operation or to be implemented.
• Enforces and maintains best practices within the technology environment.
• Trains non-technical users on business’s information systems
• Work with external partners/vendors for system maintenance, upgrades, and updates.
• Assisting the IT Manager on ongoing IT projects.
• Actively participate in team meetings and give intelligent input to improve efficiency.
• Collaborate with team to apply change management strategies across levels of the organization.
• Moving, lifting, carrying, pushing, pulling, and placing objects weighing less than or equal to 20 pounds without assistance. Performing other reasonable job duties as requested by management
• Accomplishes organizational goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

QUALIFICATIONS / REQUIREMENTS:

• Bachelor’s degree in Computer Science preferred
• CCNA, MCSE, MCSA, VCP would be an asset
• Minimum of four (4) years of experience in Senior IT administration
• Experience in multiple OS platforms with strong emphasis on Windows systems
• Technical Understanding and Management
• Must be reliable and responsible and to work independently with little direct supervision.
• Excellent customer service skills required.  Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations.
• Experience in Cloud Computing, Microsoft Office 365 Suite
• Project Management/ITIL would be an asset.
• Telecommunications and Internet Technologies
• Strong written and verbal communication skills required.
• Ability to Handle Pressure and Learn on the Fly
• Excellent record-keeping (computerized) and organizational skills
• Willingness/ability to work overtime and weekends.

Disclaimer
The preceding job summary has been designed to indicate the general nature and level of work performed. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this position.

Interested parties should apply in writing to:

Human Resources Assistant

J. Astaphan & Company Limited

65 King George V Street,

Roseau, Commonwealth of Dominica

 Only Shortlisted applicants will be contacted.