The Human Resources Manager is responsible for overseeing the daily operations of the HR Department, ensuring the effective management of all HR functions, and supporting organizational objectives by fostering a positive and productive work environment.
• Prepare and manage HR budgets and resources
• Oversee the recruitment process from job posting to interviewing, selection and onboarding
• Serve as point of contact for employees to address workplace concerns and conflicts
• Provide guidance on employee relations issues and conflict resolution
• Conduct investigations regarding employee complaints and disciplinary actions and make recommendations for resolution
• Support and implement performance management programs, including annual reviews, goal setting and feedback mechanisms
• Advise the management team on how to address performance issues and employee development
• Assist with succession planning and career development initiatives
• Oversee the administration of employee compensation and benefits
• Ensure compliance with labour laws, regulations and company policies
• Update and implement HR policies and procedures based on legal or company requirements
• Develop and deliver a training and development plan
• Identify opportunities for employee professional growth and learning
• Contribute to HR Strategy and decision making at the senior management level
• Analyse HR metrics and provide report to senior management
• Develop, implement and manage strategies to improve employee morale and staff engagement
• Manage staff movement – promotions, confirmation, transfers and terminations
• Conduct branch visits to address employee issues
• Oversee the procurement of uniforms for all staff
• Provide direction of the supervision of the ancillary staff