Head-Merchant Acquiring

Reporting to the Managing Director, the role is a rich, multi-faceted combination of strategy, management and hands-on commercial responsibility. The Acquiring Business is a major contributor to the growth and profitability of the JN Bank/Group.

JN Bank, a member company in the JN Group, is the third largest bank in Jamaica. We are 100 percent Jamaican-owned with a member base of over 1 million people worldwide and assets totalling $257B. We are a bold and courageous financial institution dedicated to financial inclusion and using business as a force for good. We will always help you find a way, go where no one has gone before to facilitate extraordinary life experiences, create wealth and sustain long-term value…. that’s our promise! 

THE OPPORTUNITY

Reporting to the Managing Director, the role is a rich, multi-faceted combination of strategy, management and hands-on commercial responsibility. The Acquiring Business is a major contributor to the growth and profitability of the JN Bank/Group.

The Head of Merchant Acquiring and Credit Card Sales will be required to:

• Provide leadership to the Acquiring Business to ensure that business objectives relating to market shares, growth/retention as well as profitability improvement are achieved.
• Lead the development and execution of strategies to grow the Acquiring business through strategic alliances, value added products as well as new markets and customer segments. 
• Development and provided ongoing supervision of the unit’s revenue collection and expense control and benefits realization strategies to improve profitability on a sustainable basis.
• Direct the people management function of the Unit to ensure long-term growth and development of staff, the establishment of a sustainable succession plan and the implementation of a reward and recognition programme.
• Lead the Management Reporting function to ensure timeliness and accuracy of all submissions to the Board of Directors, Executive Management, Bank of Jamaica and other designated regulatory and compliance authorities as well as international partners such as Visa and MasterCard.
• Manage the planning and performance management functions to ensure that Strategic and Tactical Plans are developed and executed, appropriate performance drivers and indicators are established and monitored, and relevant benchmarks are identified and applied.
• Leverage our relationships with other revenue divisions to maximize the bank’s product offerings and capitalize on cross-selling opportunities.

To achieve this, the role will embrace the use of all technology platforms and will involve working with various stakeholders from Credit, Marketing, Sales, Cyber Security, and Compliance.                                 

YOUR REWARDS  

A comprehensive remuneration package which includes attractive incentives, loan subsidies and international health and life insurance benefits. 

Being able to work with a dynamic, collaborative, progressive, and high-performing team. You will have the opportunity to make a difference, have a lasting impact and be enabled by leaders who support your development through coaching and leadership opportunities. 

RESPONSIBILITIES 

 DESIRED QUALIFICATIONS & EXPERIENCE 

 Educational Requirements:

A)   Specific Knowledge (however acquired) Required to Start: 

• Extensive knowledge of the Acquiring Business including trends in local, regional and international environment.
• Sound knowledge of the principles of sales and relationship management.
• Knowledge of management standards, tools and techniques.
• Good appreciation of financial service industry and broad understanding of the banking sector.
• Knowledge of JN Bank’s banking procedure, methods and operations.
• Knowledge of the Bank’s/Group’s products and services.
• General knowledge of JN Bank's mission critical computer system applications.
• Broad understanding of the bank’s competitors, suppliers and customers.

B) Qualifications and Experience:

Either (i)

• Tertiary level education including a Masters Degree in Management, Business Administration, Finance; plus fifteen (15) years overall working experience to include at least eight (8) years at a managerial level preferably in the Card Industry.

Or (ii)

• Tertiary level education e.g. First degree in Management, Business Administration or Banking plus a minimum of twenty (20) years overall working experience in banking including extensive experience in the Card Industry to include at least ten (10) years at the management level, preferably in the Card Industry.

Skills & Attributes 

• Good Planning and organizing skills.
• Strategic thinking and effective decision making/problem solving skills.
• Strong oral and written communication skills; to include public speaking, the management of meetings and report writing.
• Good presentation/negotiation skills (idea, concept, problem and solution presentation).
• Demonstrate a thorough knowledge of the principles of managing people by valuing diversity and encouraging and supporting staff.
• Human Relations management skills to include counselling, coaching, grievance/disciplinary handling, interviewing, negotiation.
• Business acumen and strong relationship management skills.
• Ability to produce timely, concise, useful reports for use by senior management.
• Effective leadership and team building skills.
• Analytical and resourceful.

Interested applicants are invited to apply by uploading a cover letter and current résumé as one document:

G. Andre Latty - Executive, Group People and Culture 
75 Knutsford Boulevard, Kingston 5, Jamaica W.I.

CLOSING DATE FOR APPLICATIONS: October 18,2024 
We thank all candidates for responding, however, only those 
short-listed will be contacted

*Current JN Group employees who refer a candidate hired for this role will be eligible for an incentive!