HR Operations and Delivery Associate

HR Operations and Delivery Associate

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

• Handling employee questions, transactions and administration of human resource programs through our HR Helpdesk.
• Assess calls and emails to provide service immediately, referrals or require follow-up for employee’s resolution.
• Resolves problems, finding the root cause of issues to provide accurate answers and facilitate solutions.
• Manages client employee data for new hires, terminations, personnel file changes, and employee time via upload to and from HR and Payroll applications.
• Coordinates services with the HRIS, human resource functions, and employee relations programs to ensure compliance. 
• Gathers all necessary information to update the HR and Payroll database.
• Escalates issues to senior levels, based on complaints or concerns.
• Typing Speed Requirement 20 WPM
• Corrects data entry errors identified through GEMS and HRIS validation audits.
• Provides support with special (mass) projects.
• Analyzes multi-state payroll tax data and performs calculations/balance adjustments to ensure that payroll information is reported correctly.
• Process onboarding/hiring transactions in the HR and Payroll systems
• Complies with all policies and standards.
• Perform other tasks as assigned

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.