HR Coordinator

HR Coordinator

Department: Management

Reporting to: Managing Director

Job Purpose: The HR Coordinator is responsible for supporting the day-to-day operations of the human resources department, ensuring smooth execution of administrative tasks, recruitment processes, and employee services. This role is pivotal in maintaining accurate records, facilitating communication between employees and management, and ensuring compliance with company policies and labor laws. By efficiently coordinating HR functions, the HR Coordinator plays a key role in fostering a positive work environment and contributing to the organization’s overall success.

Major Responsibilities and Accountabilities:

HR Administration

• Maintain and update employee records, ensuring accuracy and confidentiality.
• Assist with payroll preparation by providing relevant employee information (e.g., time-off requests, changes in job titles).
• Track and document employee attendance, leaves, and benefits enrollment.

Recruitment and Talent Acquisition

• Oversee the end-to-end recruitment process, ensuring we attract and retain top talent at restaurant-level roles.
• Partner with location managers to create clear job descriptions, conduct interviews, and develop hiring best practices.
• Post job openings on various platforms and track applications.
• Coordinate interview schedules between candidates and hiring managers.
• Assist with onboarding processes, including preparing new hire paperwork and conducting orientation sessions.

Employee Relations

• Foster a positive work environment by implementing programs to enhance employee satisfaction, reduce turnover, and promote internal growth opportunities.
• Serve as a point of contact for conflict resolution, ensuring compliance with company policies and employment laws.
• Act as the first point of contact for employee queries related to HR policies, benefits, and procedures
• Facilitate communication between departments to ensure consistent messaging and support.

Training and Development

• Organize already existing training sessions, workshops, and other development programs, including onboarding, leadership development, and compliance training.
• Track participation and maintain training records.

Compliance and Reporting

• Ensure HR processes comply with local labour laws.
• Prepare and maintain compliance-related documentation and reports.

Performance Management

• Oversee and schedule the performance review process, ensuring clear expectations and constructive feedback are provided to employees.
• Manage the already existing reward and recognition programs to motivate and retain high-performing team members.

Event Coordination

• Organize employee engagement activities, recognition programs, and company events including end of year.
• Support initiatives that promote diversity, equity, and inclusion within the workplace.

Qualifications

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Experience: Minimum 1-2 years of experience in an HR role or administrative position.
• Strong organizational skills and attention to detail.
• Excellent communication and interpersonal skills.
• Basic knowledge of employment laws and regulations.