HR/Admin Assistant

HR/ADMIN ASSISTANT (BPO Call Center)

HR/Admin Assistant (BPO Call Center)

Essential Duties & Responsibilities:

• Assist in sourcing candidates for open positions
• Facilitate the hiring process by coordinating offer letters and welcome information.
• Onboard new customer service and collection team members including orientation.
• Monitor 30, 60, 80 day probation reviews and monthly benefits enrollment
• Payroll duties assigned
• Generate reports on HR metrics utilizing excel and other tools
• Provide administrative support including data entry, record-keeping and filing (electronic and physical)
• Enthusiastic, motivational, and fun-natured personality.
• Assists in other HR projects/functions as needed.

Required Qualifications & Skills:

• Minimum 6 months experience in Human Resources/Administration required
• Proficient in Microsoft Office, particularly excel.
• Excellent time management skills and ability to work well under pressure
• Communicate effectively and concisely with all levels of personnel both verbally and in writing
• Detail oriented with the ability to work independently and within deadlines
• Effectively prioritize a variety of tasks simultaneously
• Knowledge of industry regulations and labour laws
• Problem solving & decision-making skills
• Self-motivated team player with strong organizational skills
• Ability to maintain confidentiality

Benefits of working with our team:

• Competitive salary
• Company paid Life and Health Insurance
• Fun work environment
• Free bus shuttle service
• Lunch subsidy

Applications must be submitted by April 30, 2025. Only shortlisted applicants will be contacted.