HOSPITALITY- ROOMS DIVISION MANAGER and MARKETING COORDINATOR

Boutique hotel in Kingston, Jamaica seeks to fill the roles of Rooms Division Manager and Marketing Coordinator

Rooms Division Manager – Rooms Division

Overview:
The Rooms Division Manager ensures a superior guest experience through effective leadership of the front office and housekeeping teams.

Key Responsibilities:
•	Oversee front desk operations, guest services, and housekeeping.
•	Ensure consistent room standards, cleanliness, and guest satisfaction.
•	Manage staff scheduling, training, and performance for both front office and housekeeping.
•	Collaborate with Sales & Marketing for VIP and group stays.
•	Monitor room inventory, linen supplies, and guest feedback systems.

Requirements:
•	Experience managing rooms operations in boutique or luxury hotels.
•	Strong guest service ethos with a keen eye for detail.
•	Excellent leadership, communication, and organization skills.
•	Degree in Hospitality Management


Sales & Marketing Coordinator

Overview:

The Sales & Marketing Coordinator is responsible for driving local business growth, managing the hotel’s brand presence, and leading all local sales and promotional efforts to attract and retain guests.

Key Responsibilities:
•	Develop and implement strategic sales and marketing plans for, events, and promotions.
•	Manage traditional and digital marketing campaigns across print, TV, and social media.
•	Collaborate with internal departments to ensure cohesive brand messaging and guest experience.
•	Track KPIs and ROI on campaigns and adjust strategies accordingly.

Requirements:
•	Proven track record of success in sales and marketing.
•	Digital marketing expertise with knowledge of social platforms and analytics.
•	Excellent communication and relationship-building skills.
•	Degree in Hospitality Management