Field Application Specialist

The Field Application Specialist plays a pivotal role in providing technical expertise and support to customers in the effective use and application of our products, offering remote and on-site assistance, training, and troubleshooting to ensure customer satisfaction and product success.

Field Application Specialist

The Field Application Specialist plays a pivotal role in providing technical expertise and support to customers in the effective use and application of our products, offering remote and on-site assistance, training, and troubleshooting to ensure customer satisfaction and product success.

Your Key Responsibilities:

Provide remote and on-site technical support and training to customers

Collaborate with internal teams to address customer needs and feedback

Represent the company at industry events and conferences

Assess & deploy post-market surveillance actions

Requirements & Competencies

Bachelor’s degree in (clinical) laboratory science

Minimum 5 years experience working in a lab, preferably in a leadership role

Experience in technical support or customer-facing roles

Strong problem-solving and communication skills

Proficiency in Excel, Word & PowerPoint software

Knowledge of method validation guidelines and tools such as CLSI EP 15, Analyse-IT, etc.

Strong leadership and communication skills

Passion for driving results and exceeding expectations

Eager to learn & solution-oriented

What We Offer

The Field Application Specialist will receive a competitive salary commensurate with experience and qualifications, along with benefits such as health insurance, and access to continuous learning and development programs.