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Experienced Collection Agents
C4 Global Solutions
- Hanover / St. James / Westmoreland
- Negotiable
- Permanent full-time
- Updated 16/12/2024
- HRM
Earn up to USD 300 Sign-On Bonus. Get hired on the spot!! Daily Walk-In Interviews. Employer Contributed Pension after 6 months. Exciting 90 & 180 Day Salary Increases.
Here is your unique opportunity to advance your career with a top-tier, highly successful, BPO company located in the Montego Bay Free Zone.
Benefits:
- Starting at $500 per hour with 90 & 180 days salary review
- Pension Plan: Employee-Employer contribution Scheme; eligible after 6 months
- Weekly & Monthly Incentives
- Free Transportation
- Monthly Giveaways
- Health & Life Insurance
- Sundays Off
- Employee Referral Bonus
- Vibrant Social Club Activities
- Fantastic Sign-on Bonus (300 USD)
Sign-on Bonus Details: (300 USD)
- Get $50 for joining. (Conditions Apply)
- Get $50 upon successfully completing training. (Conditions Apply)
- Get $200 when you complete six months. (Conditions Apply)
MEGA BONUS: You get double the Sign-on bonus listed above if you have over 1-year of verifiable collections experience at another collections agency. Conditions Apply- You must be actively employed at the time of payout.
Essential Functions of a Collection Agent:
- Collect payments on past due bills
- Negotiate payment terms and methods when right party is reached
- Handle a high volume of calls daily, inbound and outbound
- Meet monthly collection goals as set by the department while employing a high level of professionalism.
- Respond to customer inquiries and take appropriate actions.
- Document detailed notes about customer payment and non-payment activity and record all follow up information in systems.
- Adherence to federal and state laws while dealing with the debt collection.
- Be receptive to feedback and coaching.
Requirements:
- 3 CXC Subjects including English and a numeric subject.
- Must have 6 months of BPO Collections/ Sales Experience.
- Fluent in English
- In-depth knowledge of Fair Debt Recovery Laws and procedures
- Experience in developing and enacting debt recovery plans and strategies
- Excellent Negotiation and Sales Skills
- Familiarity with Debt Collection Laws
- Excellent Customer Service Skills
- Being able to work a flexible work schedule
- High School Certificate
Applicants should walk with:
- A valid Jamaican ID (Passport, National ID or Driver's License)
- TRN, NIS
- Proof of qualifications
- Resume
- Birth Certificate
C4 YOURSELF!
Come for the Opportunity, Grow from the Encounter, Experience the C4 Difference!
Ref: Collections Agents
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